U.S. Postal Service

In June 2016, the Postal Service developed the Enterprise Transportation Analytics (ETA) system which uses GPS technology to provide near real-time visualizations and reports of Highway Contract Route (HCR) vehicles and thus enabling management to evaluate HCR compliance with contract requirements...

Generation Z (Gen Z), currently between 8 and 23 years old, is often branded as a digitally native generation. Because they are still relatively young, little is known about Gen Zers’ engagement with physical mail. More research is vital as older Gen Zers begin to enter college and the labor market...

In 2019, carriers delivered nearly 6 billion packages to every corner of America—more than 19 million every day. This represents an 87 percent increase in the U.S. Postal Service’s package volume since 2013, driven by booming ecommerce sales.

The Postal Service owns and operates a fleet of over 227,000 vehicles. The Postal Service has 7- and 11-ton cargo vans that Postal Vehicle Service (PVS) drivers use to transport mail between facilities and to load/unload mail from cargo vans. In September 2017, the Postal Service began replacing 7-...

According to the Federal Communications Commission, more than 18 million Americans currently lack basic broadband service. With a physical presence in nearly every community in the country, the U.S. Postal Service is uniquely situated to play a role in helping bring 5G and broadband service to those...

Our objective was to determine mailer compliance with Negotiated Service Agreement (NSA) provisions and evaluate the U.S. Postal Service’s oversight of NSA Contract #50593050. We selected the NSA based on the mailer’s 2019 volume and revenue.

The U.S. Postal Service has a formal role in the federal National Response Framework, which guides the country’s response to disasters and emergencies like hurricanes, bioterrorism, pandemics and other incidents. The OIG examined how the Postal Service continues to support the American public during...

Our objective was to determine opportunities for the District to mitigate stamp stock shipment losses.

The Postal Service uses a universal key, known as an arrow key, to access collection boxes, outdoor parcel lockers, cluster box units, and apartment panels. Supervisors assign these keys – generally one per route – to letter carriers for use on over 300,000 delivery and collection routes each day...

The Postal Service plays a vital role in the American democratic process and this role continues to grow as the volume of Election and Political Mail increases. In addition to the next general election, which will be held November 3, 2020, there will be federal elections for all 435 seats in the U.S...