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Source Id
343

Management Alert – Protection of Personally Identifiable Information on Internal Systems

2021
21-034-R21
Audit
U.S. Postal Service OIG
U.S. Postal Service

During the Peak Season Hiring audit (Project Number 20-316), we found that the U.S. Postal Service mishandled personally identifiable information (PII) for veteran employees on an internal system. The purpose of this management alert is to bring these issues to management’s attention and make...

Management of HCR Contractor Failures at the New Jersey International Network Distribution Center

2021
21-075-R21
Audit
U.S. Postal Service OIG
U.S. Postal Service

This report presents the results of our self-initiated audit to assess the management of Highway Contract Route (HCR) irregularities due to contractor failure at the New Jersey International (NJI) Network Distribution Center (NDC).

Property Condition Reviews – Greenville Station A, Simpsonville, and Easley Post Offices in South Carolina

2021
21-091-R21
Audit
U.S. Postal Service OIG
U.S. Postal Service

The Postal Service is required to maintain a safe and healthy environment for both employees and customers in accordance with its internal policies and procedures and Occupational Safety and Health Administration (OSHA). Our objective was to determine if Postal Service management is adhering to...

Mail Delivery and Customer Service Operations – Holiday City Station, Memphis, TN

2021
21-089-R21
Audit
U.S. Postal Service OIG
U.S. Postal Service

The Holiday City Station is in the Tennessee District of the Southern Area. This audit was designed to provide U.S. Postal Service management with timely information on potential scanning and mail delivery risks at the Holiday City Station. The delivery unit had 19 city routes and two rural routes...

Partnering for Health: Potential Postal Service Roles in Health and Wellness

2021
RISC-WP-21-001
Inspection / Evaluation
U.S. Postal Service OIG
U.S. Postal Service

The OIG found several potential partnership opportunities that would allow the Postal Service to play a role in health and wellness. These include assisting in the recovery from current or future national health emergencies, disseminating information about available healthcare services, and helping...

Management Alert – Excessive Wait Times to Accept Commercial Mail Shipments at the Cleveland P&DC

2021
21-071-R21
Audit
U.S. Postal Service OIG
U.S. Postal Service

Due to the COVID-19 pandemic and the November 2020 general election, the Postal Service’s Cleveland Processing and Distribution Center (P&DC) experienced earlier than normal Peak Season mail, including package volume. This management alert responds to media and mailer concerns indicating that...

Service Performance of Election and Political Mail During the November 2020 General Election

2021
20-318-R21
Audit
U.S. Postal Service OIG
U.S. Postal Service
Pandemic

Our objective was to evaluate the U.S. Postal Service’s service performance of Election and Political Mail during the November 2020 general election. We also evaluated the handling of mail for the Georgia Senate runoff election held on January 5, 2021.The Postal Service prioritized processing of...

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