U.S. Postal Service

We performed procedures agreed upon by the U.S. Office of Personnel Management’s (OPM) Office of the Chief Financial Officer. This attestation engagement is an annual requirement of the U.S. Office of Management and Budget.Our objective was to assist the OPM in assessing the reasonableness of Postal...

The Menlo Park (owned), Excelsior (leased), and Sutter Street (leased) post offices are in the California 1 District. The Postal Service is required to maintain a safe and healthy environment for both employees and customers in accordance with its internal policies and procedures and Occupational...

As a part of our IT Audit program, the OIG reviewed a Postal Service IT system to assess the security posture. This audit involved a technical review to identify potential issues and provide recommendations. The technical details of our work are shared directly with Postal Service management. Due to...

The OIG used data analytics to identify offices with potentially fraudulent Voyager card activity. The Penn Hills Branch had 1,807 transactions posted from October 1, 2020, through March 31, 2021, totaling $65,062. This included 109 transactions flagged as high‑risk in FAMS.Our objective was to...

Our objective was to determine if the Postal Service has adequate controls over awarding noncompetitive contracts and whether business scenario justifications were adequately supported.The goal of the Postal Service’s supply chain activities is to obtain the best value, which is generally achieved...

Our objective was to evaluate service performance for First‑Class Single Piece (FCSP) letter mail nationally and in 17 selected districts. This report responds to a congressional request regarding concerns of low service performance in these districts in the last month leading up to the November...

Every Postal Service-owned vehicle is assigned a Voyager Fleet card (Voyager card) to pay for its commercially purchased fuel, oil, and routine maintenance. U.S. Bank operates the program and Voyager provides a weekly electronic transaction detail file of all Voyager card transactions to the Postal...

In fiscal year (FY) 2020, the Postal Service used about 255,000 delivery vehicles to distribute mail to 160 million delivery points across the nation. While about $292 million was spent on vehicle parts through 16 suppliers, the Postal Service spent about $190 million (65 percent) with two primary...

Our objective was to determine if the Postal Service has an effective security posture to protect its Information Technology (IT) infrastructure from external cyberattacks and prevent unauthorized access to restricted data.

To determine delivery windows and expected arrival times, the Postal Service has specific service standards. These standards may seem like simple ranges of days, but behind them is a complex system that accounts for factors about each mailpiece, such as the type of mail it is and where and when it...