U.S. Postal Service

Our objective was to evaluate the efficiency of operations at the Memphis P&DC and MPA. To accomplish our objective, we focused on four audit areas: mail clearance times; delayed mail; late, canceled, and extra outbound trips; and load scans. Specifically, we analyzed Enterprise Data Warehouse data...

This interim report presents the results of our self-initiated audit of mail delivery, customer service, and property conditions at the Desoto Carrier Annex in Memphis, TN. The Desoto Carrier Annex is in the Tennessee District of the Southern Area and services ZIP Codes 38103, 38106 and 38126. These...

This interim report presents the results of our self-initiated audit of mail delivery, customer service, and property conditions at the Cordova Main Post Office in Cordova, TN. The Cordova Main Post Office is in the Tennessee District of the Southern Area and services ZIP Codes 38016 and 38018...

This interim report presents the results of our self-initiated audit of mail delivery, customer service, and property conditions at the Collierville Main Post Office (MPO) in Collierville,. The Collierville MPO is in the Tennessee District of the Southern Area and services ZIP Code 38017. This ZIP...

This interim report presents the results of our self-initiated audit of mail delivery, customer service, and property conditions at the Lake Forest Station in New Orleans, LA. The Lake Forest Station is in the Louisiana District of the Southern Area and services ZIP Codes 70126, 70127, 70128, and...

This interim report presents the results of our self-initiated audit of mail delivery, customer service, and property conditions at the Elmwood Branch in New Orleans, LA (Project Number 22-113-4). The Elmwood Branch is in the Louisiana District of the Southern Area and services ZIP Codes 70121 and...

Our objective was to evaluate the efficiency of operations at the New Orleans P&DC. To accomplish our objective, we focused on four audit areas: mail clearance times; delayed mail; late, canceled, and extra outbound trips; and load scans. We reviewed Surface Visibility Web data for late, canceled...

This interim report presents the results of our self-initiated audit of mail delivery, customer service, and property conditions at the Central Carrier Station in New Orleans, LA. The Central Carrier Station is in the Louisiana District of the Southern Area and services ZIP Codes 70119, 70122 and...

This interim report presents the results of our self‑initiated audit of mail delivery, customer service, and property conditions at the Carrollton Station in New Orleans, LA. The Carrollton Station is in the Louisiana District of the Southern Area and services ZIP Codes 70118 and 70125. These ZIP...

This interim report presents the results of our self-initiated audit of mail delivery, customer service, and property conditions at the Bywater Station in New Orleans, LA. The Bywater Station is in the Louisiana District of the Southern Area and services ZIP Codes 70116, 70117, and 70177. These ZIP...