U.S. Postal Service

The U.S. Postal Service selected the Terre Haute Sorting & Delivery Center (S&DC) as one of the first facilities for fleet modernization and electrification. It contracted for the design and installation of 76 parking spaces with charging ports to support the electrical vehicle (EV) rollout. An...

The U.S. Postal Service is responsible for processing, transporting, and delivering the nation’s Election and Political Mail. The Postal Service has specific policies and procedures on the proper acceptance, processing, delivery, and documentation of Election and Political Mail. Our objective was to...

This report presents the results of our audit of Efforts to Reduce Workhours in Mail Processing. The U.S. Postal Service’s mail processing function involves the sortation and distribution of mail for dispatch and delivery. During fiscal year (FY) 2024, more than 107,000 employees worked in the mail...

This report presents the results of our audit of the Postal Automated Redirection System. The Postal Automated Redirection System (PARS) was deployed in 2007 to handle letter mail that cannot be delivered to the name and address on the mailpiece. Mail sorting equipment can automatically intercept...

This report presents the results of our audit of Mail Theft Mitigation and Response at the Beechnut, Debora Sue Schatz, and T W House Stations in Houston, TX (Project Number 25-023). The stations are in Texas 2 District of the Retail and Delivery Operations, Southern Area. Our objective was to...

The U.S. Postal Service relies on pre‑career employees to supplement its regular workforce. Pre-career employees are temporary workers who do not receive the same employee benefits as career employees and are not always guaranteed a regular schedule. The Postal Service’s 10-year strategic plan...

During the week of September 16, 2024, we performed a self-initiated audit at the Boston Processing and Distribution Center (P&DC) and three delivery units serviced by the P&DC. The delivery units included the Brookline Branch, Fort Point Station, and the Revere Carrier Annex in Boston, MA. We...

The U.S. Postal Service needs effective and productive operations to fulfill its mission of providing prompt, reliable, and affordable mail service to the American public. It has a vast transportation network that moves mail and equipment among approximately 315 processing facilities and 31,200 post...

The U.S. Postal Service’s mission is to provide timely, reliable, secure, and affordable mail and package delivery to more than 160 million residential and business addresses across the country. The U.S. Postal Service Office of Inspector General reviews delivery operations at facilities across the...

The U.S. Postal Service’s mission is to provide timely, reliable, secure, and affordable mail and package delivery to more than 160 million residential and business addresses across the country. The U.S. Postal Service Office of Inspector General reviews delivery operations at facilities across the...