Social Security Administration

Objective: To determine how the COVID-19 pandemic affected the disability determination services’ (DDS) processing of disability claims.

Objectives: To determine whether the Social Security Administration (SSA) has established internal controls to (1) initiate enrollment, upon request, in the Direct Express® Debit Card program (Program) and (2) resolve benefits returned to the Agency because of an unfinished enrollment.

Objective: To determine the extent of the disruptions to the Social Security Administration’s (SSA) telephone services and their impact on the public.

Objective: To determine the accuracy and costs of edit routines the Social Security Administration (SSA) uses to reinstate wage items from the Earnings Suspense File (ESF).

To report the internal control weaknesses, noncompliance issues, and unallowable costs identified in the single audit to the Social Security Administration (SSA) for resolution action.

Objective: To determine whether the Social Security Administration (SSA) properly applied res judicata for waiver requests made after a previous request was denied.

Objective: To determine whether the Social Security Administration (SSA) met all requirements of the Payment Integrity Information Act of 2019 (PIIA) in the Fiscal Year (FY) 2022 Agency Financial Report and accompanying materials.

Attached is a list of the reviews we plan to begin between April and June 2023.