Social Security Administration

Objective: To determine whether the Social Security Administration had and used management controls over the service its 800 number employees provided callers during the COVID-19 pandemic.

Objective: To determine whether the Social Security Administration issued payments to beneficiaries who were deceased according to Oregon records.

Objectives: To determine whether the Social Security Administration’s (SSA) completed counts for program integrity and hearings workloads in Fiscal Years 2017 through 2021 were complete and accurate. In addition, we determined whether SSA’s spending exceeded dedicated funding amounts for program...

The report provides information for administrative law judge trends for Fiscal Years 2018 through 2022.

The comments are in response to The Social Security Administration’s Oversight of Beneficiaries Who Receive Benefits Under the Direct Express® Debit Card Program, A-04-20-50977, that was submitted by Comerica Bank on July 25, 2023 pursuant to Pub. L. No. 117- 263, § 5274.

Pursuant to an Office of the Inspector General subpoena, we obtained Alaska Department of Health data that contained the personally identifiable information (PII) of 217,851 individuals the State recorded as deceased from January 13, 1900 to February 14, 2023. We processed thedata through the Social...

Objective: To determine whether the Social Security Administration had effective controls to annotate death information on the Numident records of numberholders who exceeded maximum reasonable life expectancies.

Objectives: To determine whether the Social Security Administration’s automation enhancements (1) reduced manual processing for resource-intensive workloads and (2) were cost-effective.

This report provides information on 610,219 Disability Insurance (DI) beneficiaries whose claims were approved at the initial claim level by various state disability determination services (DDS) during Calendar Years (CY) 2020 and 2021. In each case, disability examiners (1) determined the...

We summarized (1) direct payments SSA made to claimant representatives during Calendar Years 2018 through 2022, and (2) user fees SSA charged claimant representatives to process the direct payments during Fiscal Years 2018 through 2022