Amtrak (National Railroad Passenger Corporation)

A ticket agent resigned on April 5, 2018, prior to an administrative hearing, for stealing money from a cash drawer at Amtrak’s Los Angeles Union Station. Our investigation determined that the employee would wait until train conductors electronically scanned passengers’ tickets and would then reset...

An Amtrak Foreman in Chicago, Illinois, was issued a letter of counseling on September 9, 2018, for providing an unauthorized written endorsement of a company vendor. The written endorsement was posted on the vendor’s website.On August 23, 2018, the vendor was issued a notice to remove the...

An Amtrak Reservation Sales Agent resigned from employment on September 4, 2018, after the employee was prosecuted for theft of customer credit card numbers. The employee used the stolen credit card numbers to purchase items for personal use valued at over $2,100. On August 22, 2018, in the Court of...

Our objective was to assess the company’s ability to restore IT services after a disruption. To do so, we analyzed the company’s business continuity planning and testing efforts and compared them to private- and public-sector IT management controls standards issued by the National Institute of...

An Amtrak Extra Board Lead Service Attendant in Chicago, Illinois, was terminated from employment on August 23, 2018, following an administrative hearing for violating company policy by stealing company funds and financial paperwork, wrongfully engaging in outside employment while on medical leave...

An Amtrak Trainmaster was terminated from his position on August 14, 2018, and an Amtrak executive resigned from his position in lieu of termination on August 17, 2018. The Chicago-based employees violated company policy by accepting gifts from the owner of a firm doing business with Amtrak and by...

Amtrak (the company) contracted with the independent public accounting firm of Ernst & Young LLP to audit its consolidated financial statements as of and for the fiscal year then ended, September 30, 2017, to provide a report on internal control over financial reporting and compliance with certain...

An Amtrak Food Specialist in Los Angeles, California, was terminated from employment following an administrative hearing June 22, 2018, for violating company policy by fraudulently designating four individuals who were not his legal dependents as beneficiaries on his company health insurance. During...

An Amtrak Foreman was terminated from employment on June 18, 2018, after a hearing officer found that he violated the company’s Standards of Excellence by failing to notify the company of a drug or alcohol-related conviction for engaging in the distribution of, possession with intent to distribute...