Amtrak (National Railroad Passenger Corporation)

I am pleased to submit the Amtrak Office of Inspector General Semiannual Report to the United States Congress for the six months ending March 31, 2020. We are submitting this report at a time when Amtrak is facing unprecedented challenges as a result of the coronavirus pandemic. Ridership has...

A Carman/Welder in Beech Grove, Indiana, was terminated from employment on May 19, 2020, following an administrative hearing for violating company policy. Our investigation found that the employee failed to disclose his criminal convictions occurring prior to his employment on his initial...

One Amtrak electrician in Beech Grove, Indiana, resigned from his position on May 4, 2020, and a second was terminated from employment on May 11, 2020, following his administrative hearing. Our investigation found that both employees entered a supply area without authorization and stole company...

The Office of Inspector General (OIG) conducted an audit of Amtrak’s (the company) efforts to manage its mobile devices and protect the company data from cybersecurity compromise. Our audit objective was to assess the extent to which the company is accurately accounting for and securing mobile...

A Communications and Signals employee violated Amtrak policy by repeatedly disabling the Dash Cam system—designed to monitor and record incidents of unsafe driving—in his company-assigned vehicle, including on December 1, 2019, when he was involved in an accident while operating this vehicle. During...

The $2.5 billion Acela 21 program is the largest single investment in Amtrak’s (the company) 49-year history. Through this program, the company will replace its existing Acela fleet with 28 new high-speed trainsets to upgrade service on its most profitable business line. In January 2020, we reported...

A manager violated company policies by repeatedly directing company employees to provide a deluxe bedroom free of charge to a passenger, resulting in a potential financial loss to the company of $11,512. On April 8, 2020, a counseling letter was issued to the manager and included a requirement that...

A Senior Director in Washington, D.C., was terminated from employment on April 14, 2020, following the issuance of our investigative report to the company. Our investigation found that the employee violated company policy when she participated on a Technical Evaluation Committee involved in the...

An Amtrak electrician in Chicago, Illinois, resigned from employment on April 14, 2020, following our investigation which revealed the employee violated company policies by establishing a business and using it to engage in fraudulent credit card schemes for personal gain during a portion of his...

The objective for this report was to assess the extent to which the company has effectively implemented more economical purchasing practices we recommended in a 2015 report. We found that the company is realizing some of the cost-saving opportunities we identified in our prior report but still has...