Amtrak (National Railroad Passenger Corporation)

Amtrak (the company) contracted with the independent certified public accounting firm of Ernst & Young LLP to audit its consolidated financial statements as of September 30, 2021, and for the year then ended, and to provide a report on internal control over financial reporting and on compliance and...

On December 5, 2021, the National Railroad Passenger Corporation (Amtrak) responded to our investigative report titled, Opportunities to improve Controls to Detect and Reduce eVoucher and Ticket Fraud. Our report focused on investigations that involved the use of fraudulent company eVouchers and...

Our objective for this report was to alert the company to specific Human Resources functions that require prompt company action.We found that the Human Resources department does not have enough staff to effectively recruit, screen, hire, and onboard new employees, which will likely hinder the...

Our initial objective for this management advisory report was to assess the extent to which the company is evaluating the risks associated with operating service on tracks on the Del Mar bluffs. Because a service disruption in San Clemente in September 2021 involved similar issues along the same...

I am pleased to submit the Amtrak Office of Inspector General Semiannual Report to the United States Congress for the six months ending September 30, 2021. For the past six months, Amtrak continued its recovery after its ridership plunged—losing 97 percent at one point—at the onset of the...

This report communicates considerations for company management if it reinstates the annual physical exam requirement for locomotive engineers, which the company suspended in August 2021 in part because of the COVID-19 pandemic.Prior to the suspension, we found that about one-third of locomotive...

An Amtrak service/train attendant based in New Orleans was terminated from employment on October 29, 2021, following her administrative hearing. Our investigation found that the former employee violated company policies by failing to report an April 2019 drug-related arrest as required by company...

An Amtrak supervisor based in Philadelphia resigned from his position on October 25, 2021, following the issuance of our investigative report. Our investigation found that the former employee violated company policies by falsely claiming and accepting payment for regular pay, overtime pay, and...

Judy Azar, a medical assistant based in Los Angeles, pleaded guilty in U.S. District Court, Central District of California, on September 24, 2021, to health care fraud, bank fraud, identity theft and tax fraud. Our investigation found that Azar participated in a scheme to defraud health care benefit...

John Flores, a former Amtrak reservation sales agent based in Riverside, California, pleaded guilty on September 29, 2021 in U.S. District Court, Central District of California, to theft from programs receiving federal funds. Our investigation found that Flores stole hundreds of eVouchers valued at...