Amtrak (National Railroad Passenger Corporation)

We initiated this work as a survey of Amtrak’s practices for developing and managing construction contracts. During our review, however, we identified other relevant challenges, which we are raising to inform key stakeholders as the company plans to receive its first tranche of funding from the...

A former Amtrak train attendant based in New Orleans, Louisiana, was sentenced in the Eastern District of Louisiana on July 25, 2022, to three years’ probation and 12 months’ home confinement for theft of government funds and making false statements. In addition, he was ordered to pay restitution of...

A Trackman/Watchman based at Sunnyside Yard, New York, resigned on June 22, 2022, prior to his disciplinary hearing for time and attendance violations. Our investigation found that, between February 2020 and June 2021, the former employee improperly claimed and accepted payment for hours he did not...

An Amtrak lead service/train attendant based in New Orleans, Louisiana, resigned from her position on July 18, 2022, prior to her administrative hearing. Our investigation found that the former employee violated company policies by engaging in outside employment while on a medical leave of absence...

An Amtrak Red Cap/Baggageman based in Chicago was terminated from employment on July 21, 2022, following his administrative hearing. Our investigation found that the former employee violated company policies by failing to remit parcel check revenue for cash paying customers on 22 occasions between...

Our objective for this report was to assess the company’s efforts to address challenges in recruiting and retaining skilled engineering managers as it recovers from the pandemic and builds for the future.We found that the company is fully aware of the difficulties of recruiting and retaining skilled...

An Amtrak conductor based in Miami, Florida, was suspended from his position on February 24, 2022, for failing to report a conviction and two driver’s license suspensions related to alcohol. Our investigation found that the employee violated company policies by failing to report these actions to the...

A Crew Management Representative based in Wilmington, Delaware, was terminated from the company on May 3, 2022, after a disciplinary hearing. Our investigation found that the employee violated company policies by engaging in outside employment while on a medical leave of absence and receiving short...

Amtrak (the company) contracted with the independent public accounting firm of Ernst & Young LLP to audit its consolidated financial statements as of and for the fiscal year then ended, September 30, 2021, and to provide a report on internal control over financial reporting and compliance with...

Our objective for this report was to assess the effectiveness of the company’s controls over payment requests.The company has a process that allows its employees to expeditiously make non-recurring and low-dollar purchases and certain high-dollar payments, subject to certain criteria. Known as...