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Report File
Date Issued
Submitting OIG
Department of Agriculture OIG
Agencies Reviewed/Investigated
Department of Agriculture
Components
Rural Housing Service
Report Number
04801-0001-21
Report Description

We determined that the Rural Housing Service did not consistently perform timely servicing of multi-family housing projects we reviewed in the Midwest Region, which is essential to ensure that borrowers provided rental residents with safe and sanitary housing.

Report Type
Inspection / Evaluation
Agency Wide
Yes
Number of Recommendations
4
Questioned Costs
$0
Funds for Better Use
$0
Report updated under NDAA 5274
No

Open Recommendations

This report has 4 open recommendations.
Recommendation Number Significant Recommendation Recommended Questioned Costs Recommended Funds for Better Use Additional Details
1 Yes $0 $0

Develop a time-phased plan to implement a process to monitor servicing timeframes and alert officials of upcoming deadlines.

2 Yes $0 $0

Develop and implement a time-phased plan to establish procedures that can be accomplished with current resource levels. These procedures need to include follow-up actions for when: (1) borrowers do not respond to physical inspection results, and (2) projects have unresolved physical deficiencies.

3 Yes $0 $0

Implement interim procedures to follow-up with any borrowers that have not responded to inspection results or addressed unresolved deficiencies.

4 Yes $0 $0

Develop and implement a process to oversee that relevant servicing documentation is uploaded to a project’s electronic customer file.

Department of Agriculture OIG

United States