Open Recommendations

Implement a new labor distribution system that includes features such as timekeeping, overtime and Controller-in-Charge tracking, and real-time leave balances.

Determine the workload impact of commercial space operations at air traffic facilities, and take action as needed.

Identify the specific direct tasks associated with commercial space operations, determine if they should be included in the en-route controller workload model, and if so, incorporate them in the next updated model.

Provide guidance to OAs on how to identify and assess fraud risks in their programs, including guidance on specific tools, methods, and sources for gathering information about fraud risks. This guidance should also address the leading practices for identifying and assessing the likelihood and impact of inherent fraud risks, determining fraud risk tolerance, examining the suitability of existing controls, prioritizing residual fraud risks, and documenting the program's fraud risk profile to inform managers' decisions on their responses to assessed risks.

(U) Rec. 2.a: The DoD OIG recommended that the Under Secretary of Defense for Intelligence and Security revise or replace DoD Instruction O-3300.04 to reflect the transition of responsibilities from the Defense Intelligence Agency to the Under Secretary of Defense for Intelligence and Security for the management, support, and requirements of the DoD Biometrically Enabled Watch List.

The Bureau of Consular Affairs should require that the visa appointment system provided to Mission Nigeria by the Global Support Strategy vendor complies with the Department’s public service and transparency standards.

Embassy Abuja should develop and implement standard operating procedures for management of federal assistance awards to ensure compliance with Department standards.

Embassy Abuja should establish a comprehensive foreign assistance coordination and collaboration mechanism, in accordance with Department standards.

Embassy Abuja should obtain authorization from the Bureau of Overseas Buildings Operations to use shipping containers for storage and office space or dismantle and remove them in accordance with Department.

Embassy Abuja should dispose of excess expendable and nonexpendable property in accordance with Department guidelines.

Embassy Abuja should adhere to travel regulations in accordance with Department standards.

Embassy Abuja should manage the fuel and motor vehicle transportation coupon program in accordance with Department guidance.

Embassy Abuja should review its unliquidated obligations in accordance with Department standards and put up to $1.2 million to better use.

Embassy Abuja should review and revise locally employed staff position descriptions and classify them in accordance with Department standards.

Embassy Abuja should complete all information systems security officer responsibilities in accordance with Department standards.

Embassy Abuja should install emergency power-off switches inside the server rooms adjacent to each egress door, in accordance with Department standards.

We recommend that Retirement Services update their SOP to provide guidance on when exceptions to pulling a credit report would be warranted. The SOP should also discuss alternate procedures to validate income and expenses, when Retirement Services cannot obtain the credit report.

We recommend that the OCFO and Retirement Services develop policies and procedures to ensure that the total (gross) amount of the overpayment(s) is reported as an improper payment, along with controls to validate the proper amount is reported.

The Commissioner, Wage and Investment Division, and the Commissioner, Small Business/Self-Employed Division, should consider expanding the use of soft notices to address potentially erroneous PTC claims. These notices should provide individuals with information specific to the eligibility or reporting requirements related to the potential error the IRS identified and suggest the filing of an amended return, if an error has occurred.

The Commissioner, Wage and Investment Division, should notify the 317,418 taxpayers we identified, who potentially received less PTC than they were entitled or repaid more APTC than required, that they may qualify for additional PTC or overpaid APTC and encourage them to file an amended Tax Year 2021 return, if applicable.

The Commissioner, Wage and Investment Division, should develop processes, such as the use of courtesy letters to notify individuals of their potential eligibility, to proactively assist taxpayers who, based on available tax return and Exchange data, potentially claimed less PTC than entitled or paid more APTC than required.

We recommend that the BIA develop a method to track and monitor the closeout process of Public Law 93-638 agreements.

We recommend that the BIA develop a methodology for identifying Public Law 93-638 agreements where the completion of specific administrative tasks would result in ability to close agreements.

We recommend that the BIA take appropriate action on the 183 agreements with $5,070,072 in unused funds identified in this report.

We recommend that the Deputy Assistant Secretary work with the Authority to assess the risk of potential improper payment for projects PW273 and PW100 and vouchers 576322, 583423, and 578761.