Open Recommendations
Recommendation Number | Significant Recommendation | Recommended Questioned Costs | Recommended Funds for Better Use | Additional Details | |
---|---|---|---|---|---|
2 | No | $0 | $0 | ||
We recommend that Retirement Services update their SOP to provide guidance on when exceptions to pulling a credit report would be warranted. The SOP should also discuss alternate procedures to validate income and expenses, when Retirement Services cannot obtain the credit report. | |||||
3 | No | $0 | $0 | ||
We recommend that Retirement Services ensure that they maintain sufficient documentation to support when waivers over 20 percent of the debt are approved. | |||||
4 | No | $0 | $0 | ||
We recommend that the OCFO and Retirement Services develop policies and procedures to ensure that the total (gross) amount of the overpayment(s) is reported as an improper payment, along with controls to validate the proper amount is reported. |