Open Recommendations

Discontinue supporting events that do not directly support the Postal Inspection Service's mission, reassess the allocation of personnel, and provide oversight of divisions' use of resources

update the strategic plan to ensure that all strategic goals have measurable key performance indicators.

Update instructions for developing performance measures and instruct preparers to revise key performance indicators, metrics, and division objectives to be specific, measurable, actionable, reasonable, and timely.

revise the high-security collection box and high-security electronic locks installation performance measures to
include metrics within Postal Inspection Service's control.

Establish internal controls to obtain periodic updates prior to the end of the quarter to ensure required quarterly and annual goals are met.

Promptly resolve instances where non-federal employees are performing prohibited
supervisory functions, such as conducting an employee’s annual performance rating,
engaging in performance-based or adverse action procedures, or rewarding employees.

Promptly update existing and/or implement new human capital management policies
and procedures that comply with the Office of Personnel Management’s hiring guidance
by ensuring non-federal employees do not perform supervisory functions.

Verify that International Youth Foundation corrects the instance of material noncompliance detailed on page 18 of the audit report.

We recommend the OFO San Diego Field Office Director, CBP, in coordination with partner agencies, regularly and continuously refine current strategies and identify new strategies to manage delays in detainee transfers to partners to meet time in custody standards at Calexico West POE.

Review and pay claimants the underpayments we identified, as applicable.

Add controls to ensure employees properly notify claimants when disability claims are denied and manual notifications are required.

Add controls to ensure employees complete all mandatory claim development prior to denying disability claims.

The principal executive director of the Office of Acquisition, Logistics, and Construction considers whether any additional training or other measures are necessary with respect to reporting the wrongdoing of a supervisor and the acceptance of free meals and drinks by VA employees during the February 2023 site visit.

The principal executive director of the Office of Acquisition, Logistics, and Construction determines whether any additional guidance, training, or oversight is needed with respect to ensuring VA employees do not improperly solicit sponsorships for VA events that do not primarily benefit veterans.

VA’s designated agency ethics official determines whether any additional steps need to be taken in connection with Ms. Dawson’s 2023 public financial disclosure based on the findings of this report.

Facility leaders identify barriers to providers completing toxic exposure screenings and implement actions to ensure providers complete screenings within 30 days of initiation.

Resume conducting firsthand investigations, in accordance with Title 44 section 1909, paragraph 2.

Update SOD 312 to include rubrics and definitions, along with a simple checklist, as a minimal firsthand investigation that executives can use during commemorative event trips.

Request JCP approval for measures that are considered necessary for the economical and practical implementation of the FDLP, such as including commemorative events, training, or consultations as firsthand investigations.

Develop and use a system of recordkeeping to track notifications to the JCP and JCP approval of SuDoc activities for the economical and practical implementation of the FDLP.

Finalize and formally implement the Enterprise Data Management Plan. At a minimum but not limited to, the Enterprise Data Management Plan should clearly define the processes and responsibilities for developing, maintaining, and updating a comprehensive and accurate inventory of all agency data assets and their associated metadata.

Complete an annual review of all privileged accounts to assess whether the elevated privileges remain necessary and promptly remove or adjust any access that is no longer required.

Implement requirements across all EL maturity tiers to ensure events are logged and tracked in accordance with OMB M-21-31.

Clarify and document the Division of Management’s formal delegation of authority to the law enforcement unit for Board physical security decisions.

Establish and document physical security standards for the agency that include a risk-based decisionmaking framework to
a. raise and resolve physical security considerations and concerns.
b. document physical security decisions, including describing the rationale for any deviations from physical security standards.