Denied Disability Claims that Required Manual Notifications to Claimants

Date Issued

Thursday, August 21, 2025

Submitting OIG

Social Security Administration OIG

Agencies Reviewed/Investigated

Social Security Administration

Report Number

062317

Report Type

Audit

Agency Wide

Yes

Number of Recommendations

Questioned Costs

Funds for Better Use

$56,360,523

Report updated under NDAA 5274

External Link

Open Recommendations

This report has 3 open recommendations.

Recommendation Number	Significant Recommendation	Recommended Questioned Costs	Recommended Funds for Better Use
1	Yes	$0	$56,360,523
Review and pay claimants the underpayments we identified, as applicable.
2	Yes	$0	$0
Add controls to ensure employees properly notify claimants when disability claims are denied and manual notifications are required.
3	No	$0	$0
Add controls to ensure employees complete all mandatory claim development prior to denying disability claims.