Open Recommendations

Implement the logging requirements outlined within OMB's M-21-31.

Create uniform guidance or policy, providing comprehensive instructions on how to properly process this cyclical workload, possibly using the different training guides already developed by the Social Security Administration.

Re-evaluate this workload with the Centers for Medicare & Medicaid Services (CMS) to determine whether the current process can be improved based on the changes in technology and CMS capabilities.

Establish internal controls to help ensure the healthcare system submits national contract requests for waiver and justifications prior to purchasing available product list items from nonmandatory procurement instruments.

Develop formalized processes for monitoring and achieving efficiency targets and using available pharmacy data to make business decisions.

Establish procedures to complete annual safety inspections, remediate deficiencies, and document the results for the blue collection boxes and green relay boxes.

OIG recommends that the Bureau of Intelligence and Research, in coordination with the Office of Management Strategy and Solutions and the Bureau of Diplomatic Technology, (a) conduct a review to determine whether its Office of the Geographer and Global Issues is best positioned to implement compliance with the Geospatial Data Act of 2018, and (b) develop and implement a plan to address the results of the review.

OIG recommends that the Bureau of Intelligence and Research, in coordination with the Office of the Legal Advisor, the Office of Management Strategy and Solutions, and the Bureau of Diplomatic Technology, (a) determine what qualifies as geospatial data for purposes of compliance with the Geospatial Data Act of 2018, Section 759(a), codified at 43 United States Code 2808(a), and (b) formally communicate the determination to affected geospatial data stakeholders.

OIG recommends that the Bureau of Intelligence and Research, in coordination with the Office of Management Strategy and Solutions and the Bureau of Diplomatic Technology, develop and implement a strategy to maintain an inventory of all Department of State geospatial data as prescribed by the Geospatial Data Act of 2018, Section 759(b)(2)(B), codified at 43 United States Code 2808(b)(2)(B), after a determination is made regarding what qualifies as geospatial data, as mentioned in Recommendation 2.

OIG recommends that the Bureau of Intelligence and Research, in coordination with the Office of Management Strategy and Solutions and the Bureau of Diplomatic Technology, develop written policies, procedures, and guidance that can be used to implement requirements 2 through 12 of the Geospatial Data Act of 2018, Section 759(a), codified at 43 United States Code 2808(a).

OIG recommends that the Bureau of Intelligence and Research, in coordination with the Office of Management Strategy and Solutions and the Bureau of Diplomatic Technology, formally define and communicate areas of authority, roles, and responsibilities in the Geospatial Data Strategy for personnel responsible for carrying out compliance with the Geospatial Data Act of 2018.

OIG recommends that the Bureau of Intelligence and Research, in coordination with the Bureau of Budget and Planning, the Office of Management Strategy and Solutions, and the Bureau of Diplomatic Technology, develop and implement a comprehensive, long-term funding plan and include geospatial data when preparing its budget submission as prescribed by the Geospatial Data Act of 2018, Section 759(b)(2)(A), codified at 43 United States Code 2808(b)(2)(A).

OIG recommends that the Bureau of Intelligence and Research, in coordination with the Bureau of Administration, the Office of Management Strategy and Solutions, and the Bureau of Diplomatic Technology, (a) review current records schedules to determine whether data information products and other records created in geospatial data and activities are included on agency record schedules that have been approved by the National Archives and Records Administration as prescribed by the Geospatial Data Act of 2018, Section 759(a)(4), codified at 43 United States Code 2808(a)(4), and (b) update the records schedules as necessary to include geospatial data and activities.

Implement mandated training related to attendance control and employee availability to front-line supervisors nationwide.

Develop and implement a method to monitor FBI employees' compliance with mandatory reporting of suspected child abuse for an appropriate amount of time following the implementation of its updated policy and take appropriate remedial action in instances of non-compliance.

Develop an enterprise-wide strategy that addresses the rising number of crimes against children and human trafficking (CAC/HT) cases and ensures CAC/HT agents have appropriate support and resources to manage their assigned caseloads.

Implement a comprehensive training program specific to the CAC/HT program for both current and future agents, task force officers, and other FBI employees assigned to this program.

Implement sufficient controls to ensure all incidents involving an imminent or ongoing threat of sexual and/or physical abuse or exploitation of a child or adult are handled within 24 hours as required.

Implement sufficient controls to ensure FBI employees responsible for notifying victims and providing victim services become aware of all eligible federal crime victims, notify and offer services to these victims, and document victim notifications and services offered to victims in the investigative case file.

Implement sufficient controls that ensure Assessments in Guardian that are converted to a predicated investigation include the opening documentation required by the Domestic Investigations and Operations Guide (DIOG).

Enhance its monitoring of leads to ensure that leads are covered timely and appropriately.

We recommend the Massachusetts Executive Office of Health & Human Services follow up with the OTP providers to correct the three services that were not supported by the medical records.

We recommend the Massachusetts Executive Office of Health & Human Services review its procedures designed to prevent OTP noncompliance with Federal and State requirements and make changes to improve documentation of counseling and more timely review of OTP treatment plans.

Chief Information Officer develop and implement procedures to assess whether reinvestigations are performed timely for individuals who possess critical-sensitive/high-risk roles that require system access.

Chief Information Officer develop and implement policies and procedures to obtain feedback on the agency's specialized security training, update the training program, and request that third-party providers update their training content, as appropriate, to keep current with security practices.