Objective: To determine whether the Social Security Administration timely and accurately processed cases where a beneficiary's Medicare premium was higher than the Agency benefit payment.
Open Recommendations
Recommendation Number | Significant Recommendation | Recommended Questioned Costs | Recommended Funds for Better Use | Additional Details | |
---|---|---|---|---|---|
1 | No | $249,304 | $0 | Agree | |
Correct the processing or payment errors in our sample that resulted in an overage or arrearage to the beneficiaries or incorrect updates to beneficiary records. | |||||
2 | No | $166,311,808 | $0 | Agree | |
Create uniform guidance or policy, providing comprehensive instructions on how to properly process this cyclical workload, possibly using the different training guides already developed by the Social Security Administration. | |||||
3 | No | $0 | $0 | Agree | |
Re-evaluate this workload with the Centers for Medicare & Medicaid Services (CMS) to determine whether the current process can be improved based on the changes in technology and CMS capabilities. |