Open Recommendations

Establish a written agreement for reporting loan data with Experian and other major commercial credit reporting agencies, as applicable.

Establish system controls to ensure FO employees submit their trust determinations in the Supplemental Security Income Trust Monitoring System for review and resolve any disagreements raised by the reviews before completing their final trust determinations in SSA’s systems.

Determine whether employees with the legal training and abilities needed to evaluate the impact trusts outlined in complex legal documents have on recipients’ SSI eligibility and payment amounts would make more accurate trust-related determinations. If they would make more accurate determinations, have those employees make them.

Establish metrics and controls to ensure for the timely review of FO employees’ trust determinations.

We recommend that the Centers for Medicare & Medicaid Services work with the four States to determine what amount, if any, of the funding they received because of the increased COVID-19 FMAP should be refunded to the Federal Government.

We recommend that the Centers for Medicare & Medicaid Services work with Minnesota to determine whether Medicaid enrollees were responsible for any cost-sharing for COVID-19 testing, services, or treatments and, if any cost-sharing is identified, work with Minnesota to ensure that enrollees are reimbursed for any out-of-pocket expenses incurred.

We recommend that Health Net of California, Inc. refund to the Federal Government the $69,182 of net overpayments.

We recommend that Health Net of California, Inc. continue to improve its policies and procedures to prevent, detect, and correct noncompliance with Federal requirements for diagnosis codes that are used to calculate risk-adjusted payments.

Develop and implement a process to prevent commingling of expenses, capitalizable costs within the same accounting structure (e.g., work item or work category), and verify that CWIP project balances.

Enhance existing processes to ensure all substantially completed projects are transferred from CWIP to PP&E for financial reporting purposes.

Modify existing processes to provide a timely transfer of CWIP to PP&E within the FIMS, thereby reducing the number of projects requiring a manual reclassification entry.

Enhance the existing allocation process to include all Reclamation balances before applying the established allocation rules.

Modify the existing allocation process to create a standard tie-point analysis that reconciles unallocated balances to the Reclamation-wide trial balance.

Evaluate the reliability of data utilized for purposes of preparing notes to the WFPS’ combined financial statements.

We recommend the Under Secretary for Management require the Office of the Chief Information Officer, in consultation with the Office of the Chief Financial Officer, Cost Analysis Division, to issue an approved Operational Analysis Guidebook, to include, at a minimum: • Office of Management and Budget Circular No. A-11 guidance for components to conduct an operational analysis for information technology and non–information technology systems; and • The most current life cycle cost estimate document as the cost baseline for assessing system cost performance.

We recommend the Under Secretary for Management issue an instruction manual for conducting an operational analysis.

We recommend the Under Secretary for Management require Coast Guard’s Nationwide Automatic Identification System program to implement an effective corrective action plan to identify (1) the root cause of the performance deficiencies and (2) the steps needed to meet the performance measure baselines identified in the Acquisition Program Baseline.

Correct the 33 cases with improper payments in accordance with Social Security Administration (SSA) policy.

Correct the 45 cases without improper payments per SSA policy.

Correct the 12 cases with large alleged lump-sum settlements in line with SSA policy.

Address the system limitation by expanding the field to allow settlements of or over $10 million.

Provide training based on workload deficiencies identified in WC Quality Today Management Information.

Evaluate the effectiveness of the strike team in processing center 5 and whether strike teams should be established in other processing centers.

Review the 193,950 worker’s compensation cases in our population to identify and correct the estimated 151,281 cases with errors.

We recommend the Principal Deputy Assistant Secretary for Employment and Training obtain evidence from the states that ensures all EURGENO refunds and credits to which reimbursing employers are entitled have been provided.