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Date Issued
Submitting OIG
Department of Homeland Security OIG
Other Participating OIGs
Department of Homeland Security OIG
Agencies Reviewed/Investigated
Department of Homeland Security
Components
United States Immigration and Customs Enforcement (ICE)
Report Number
OIG-23-51
Report Description

During our unannounced inspection of U.S. Immigration and Customs Enforcement’s (ICE) Caroline Detention Facility (Caroline) in Bowling Green, Virginia, we found that Caroline complied with standards for classification, segregation, use of force, recreation, and facility conditions. We also found that Caroline complied with most standards for medical care, but the absence of a dentist caused delays in advanced dental care, and outdated guidance for chronic care was concerning. Further, Caroline did not follow standards related to the voluntary work program.

Report Type
Inspection / Evaluation
Agency Wide
Yes
Number of Recommendations
8
Questioned Costs
$0
Funds for Better Use
$0

Open Recommendations

This report has 7 open recommendations.
Recommendation Number Significant Recommendation Recommended Questioned Costs Recommended Funds for Better Use Additional Details
1 No $0 $0

Ensure timely dental care for advanced procedures is provided to detainees.

3 No $0 $0

Ensure that all detainee grievances receive responses within the required 5 days and the grievances log is accurate.

4 No $0 $0

Ensure detainee detention files include all submitted requests.

5 No $0 $0

Ensure ICE personnel provide frequent opportunities for informal contact with detainees by adhering to the weekly visitation schedule posted in the housing units and by recording their visits in the appropriate logs.

6 No $0 $0

Ensure the posting of all required information, including:

7 No $0 $0

Ensure compliance with standards for kitchen cleanliness and inventory control, including that: • kitchen workers with facial hair wear beard guards when working in the food preparation or serving areas, • inventory control processes are in place to discard spoiled or expired food, and • a standard operating procedure exists for clearly labeling food expiration dates.

8 No $0 $0

Ensure the Caroline facility medical staff are using the most current treatment guidance for chronic illnesses.

Department of Homeland Security OIG

United States