Open Recommendations

Ineffective Network Access Controls for Unauthorized Assets (Asset Discovery)

Inadequate Software License Management (Licensing)

Inadequate Management of Unsupported Software Processes (Inventory Asset Management)

Establish internal controls to ensure the Service Standard Directory is updated timely when service changes in specific markets.

Evaluate the reasons for cancellations of freight auction and repetitive highway contract route trips to reduce the associated excess payments for these trips during the post-peak season.

Adjust package processing plans and staffing plans during peak season to ensure full capacity of machines is used to minimize delayed mail volume.

Direct and monitor division management decisions in the offload process during peak season to incorporate strategic factors, such as facility type, resources, and equipment capacity.

Develop a process for clear communication of offloads between all levels of processing and logistics functions.

Reassess the methodology used for surface transportation planning to better estimate surface transportation needs and costs.

Evaluate the reasons for cancellations of freight auction and repetitive highway contract route trips to reduce the associated excess payments for these trips during peak season.

Assess and update peak season key performance indicators and initiatives.

Develop measures and targets to evaluate the customer experience during peak season.

Adjust the timelines for peak initiatives to incorporate post-peak season package volume on operations.

Rec. 1.a: The DoD OIG recommended that the Director, Defense Civilian Personnel Advisory Service evaluate whether current document retention policies for civilian pay ensure proper documentation is readily available to support pay and benefits transactions and personnel record updates.

Rec. 1.b: The DoD OIG recommended that the Director, Defense Civilian Personnel Advisory Service develop and implement appropriate control activities to ensure accurate and complete recording of payroll and benefit transactions based on the maintained supporting documentation.

(U) Rec. 1: The DoD OIG recommended that the Air Force Program Executive Officer for Cyber and Networks define the Secret and Below Releasable Environment network minimum viable capability release standards to better determine policy constraints and the required exception processes and ensure that the system is developed in compliance with these requirements.

(U) Rec. 3: The DoD OIG recommended that the DoD Chief Information Officer, in coordination with the Chief Digital and Artificial Intelligence Officer, develop and implement policy that establishes the standards for the tagging and labeling of information shared on the Mission Partner Environments.

The Associate Director for Health Services recognizes and shares Peace Corps/The Gambia’s promising practices with other posts to help guide their medical inventory practices and needed improvements.

The Country Director of Peace Corps/Namibia instructs the Peace Corps Medical Officer and other medical staff to perform a full medical inventory count of controlled substances under the supervision of Director of Management and Operations and witness the inventory count.

The Country Director of Peace Corps/Namibia ensures all controlled substances are securely locked in a cabinet inside a secure room and monitors access to the storage unit.

The Country Director and Director of Management and Operations of Peace Corps/Namibia conduct staff training on the medical inventory process and educate staff on agency requirements, roles and responsibilities, procedures for implementing the inventory system, and special standards for controlled substances in accordance with agency requirements.

The Country Director and Director of Management and Operations of Peace Corps/Namibia and develop a plan to provide additional oversight through at least calendar year 2026 to ensure that the processes required to manage controlled substances are being followed and that the personnel are adequately managing medical inventories.

The Country Director of Peace Corps/Namibia ensures controls over dispensing records, including signed receipts from the volunteers (form Peace Corps-734D), are monitored, the dispensing book is secured properly, and copies are distributed to designated staff and filed in a timely manner.

The Country Director and Director of Management and Operations of Peace Corps/Namibia review the Health Unit Assessment and recommendations completed in August 2024 and create a plan for addressing the recommendations fully with target dates for implementation.

The Associate Director for Health Services and the Regional Director of the Africa Region follow up with the Country Director and Peace Corps Medical Officer in Peace Corps/Namibia to ensure appropriate action is taken to implement these recommendations to improve management of controlled substances.