Open Recommendations

Establish additional system controls to ensure rating veterans service representatives address competency when individual unemployability has been awarded based solely on a mental condition.

Require the Critical Incident Response Group (CIRG) to perform a formal evaluation of the personnel and financial resources required to meet anticipated future demand for Violent Criminal Apprehension Program (ViCAP) services and provide the results to FBI executive leadership. In response to this evaluation, FBI executive leadership should determine whether to allocate the personnel and financial resources, and/or potentially leverage other similar programs and activities within the FBI, necessary to meet ViCAP's anticipated needs.

Develop a comprehensive strategic plan for ViCAP that accounts for both the resources available to ViCAP and also the anticipated short-term and long-term changes in demand for ViCAP's services. This plan should specifically identify necessary improvements to ViCAP's information technology and quality control functions.

Using the strategic plan developed in response to Recommendation 2, establish and maintain comprehensive and meaningful performance metrics, including a mechanism for capturing and evaluating customer feedback, program reach, and active participation, to better assess the value and effectiveness of ViCAP.

USAID's Assistant to the Administrator in the Bureau for Resilience, Environment, and Food Security: Develop and implement a process to ensure that all climate change mitigation activities report complete results on applicable climate change mitigation indicators.

USAID's Assistant to the Administrator in the Bureau for Resilience, Environment, and Food Security: Develop and implement a process to ensure greenhouse gas reduction results are calculated and measured accurately.

USAID's Assistant to the Administrator in the Bureau for Resilience, Environment, and Food Security: Develop and implement a process to report consolidated results on climate change mitigation indicators that can be identified with location data and disaggregated by country, activity, and/or type of effort.

USAID's Assistant to the Administrator in the Bureau for Resilience, Environment, and Food Security: Develop and implement a process for assessing and monitoring performance across climate change mitigation efforts.

USAID's Assistant to the Administrator in the Bureau for Resilience, Environment, and Food Security: Develop and implement a method to communicate consolidated and comprehensive climate change mitigation efforts to internal and external stakeholders.

Develop a cost-benefit analysis to assess whether FAA should reconsider the decision to remove the Data Comm requirement for a two-way interface between TFDM and TDLS.

Evaluate and resolve human factors issues within TFDM to improve how the system provides critical flight information to controllers.

Perform an assessment to determine if more scenario-based exercises are needed to improve future training and if so, implement revised TFDM training.

Embassy Bangui should comply with the requirements of the 2015 Letter of Agreement between the United States government and the Central African Republic government on foreign assistance projects funded by the Bureau of International Narcotics and Law Enforcement Affairs.

Embassy Bangui should draft standard operating procedures with instructions for local consular operations.

Embassy Bangui should maintain consular records and files in a systematic and organized manner in accordance with Department standards.

Embassy Bangui should implement standard operating procedures for its property management and motor pool operations.

Embassy Bangui should manage its armored vehicles in accordance with Department standards.

Embassy Bangui, in coordination with the Bureau of Administration, should bring its property management procedures into compliance with Department standards.

Embassy Bangui should close out procurement files in accordance with Department standards.

Embassy Bangui should complete a review of all structures on the chancery compound and ensure that they are reported in the Real Property Application.

Embassy Bangui should complete all information systems security officer responsibilities in accordance with Department standards.

Embassy Bangui should dispose of obsolete classified information processing equipment, in accordance with Department guidance.

Embassy Bangui should implement a records management program that complies with Department standards.

Review El Paso sector staffing levels, determine staffing requirements, and develop and implement additional strategies for staffing centralized processing centers during migrant surges.

Develop, implement, and regularly monitor quality assurance mechanisms at the Santa Teresa station to ensure compliance with standards related to providing hygiene items, sleeping mats, and medical care to detainees.