Open Recommendations

We recommend that CGS Administrators, LLC conduct the prior years' hospice cap calculations for the five hospices with UPIC recoupments and collect any additional overpayments.

We recommend the Vice President, Contracts and Rates Strategy, Pricing and Contracts formalize and update the cost of service study internal guidance, and develop a cadence for review and approval.

We recommend the Vice President, Contracts and Rates Strategy, Pricing and Contracts evaluate the inclusion of Valley Investment Initiative and Performance Grant credits, as well as any other local power company or customer specific costs going forward, as part of the cost of service study.

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Ensure the Wyoming DVS implements policies and procedures and maintains documentation to support its methodology for allocating at least 10 percent of the total grant funds to priority funding program areas as required by the VOCA Guidelines.

Ensure the Wyoming DVS enhances its risk assessment policies and procedures to help ensure that the risk rating more appropriately reflects the specific factors that most lead to risk of noncompliance.

Remedy $93,696 in unsupported pass-through entity expenditures.

We recommend that the Puerto Rico Health Department (the Health Department) update its policies and procedures to conform to Federal procurement standards—including policies and procedures related to contracts for leases, goods, and nonprofessional services—and to address the role of the Oversight Lead and the certification process.

We recommend that the Puerto Rico Department of Health (the Health Department) provide training to staff on policies and procedures.

OCIO to develop and implement a plan to remediate all identified critical, high, and medium vulnerabilities identified on OCIO devices providing services to Federal Highway information technology infrastructure within organization defined time periods required by DOT's Security Weakness Management Guide.

OCIO to work with DOT's Operating Administrations and components to ensure least privilege and boundary protection controls are in place to restrict the logical access to only users authenticated to the IT systems and services for which they are authorized.

OCIO to enforce DOT security policy for removal of default credentials and harden the device configurations for all identified compromised devices and devices that could be similarly compromised, including IT shared services/common operating environment network printers per the Departmental Cybersecurity Compendium security requirements to ensure data security.

OCIO to establish a cybersecurity process to comply with NIST Special Publication 800-115, Technical Guide to Information Security Testing and Assessment and the Department Cybersecurity Incident Response Plan requirements to effectively communicate and coordinate with OIG any planned significant changes that could impact an OIG security assessment and penetration testing audit before the audit begins and when taking action to implement said changes, to ensure coordination as per the Rules of Engagement requirements and to prevent interruption of OIG penetration testing activities.

OCIO to establish a cybersecurity process to enforce the Department Cybersecurity Incident Response Plan requirements for departmental officials impacted by an incident to review audit logs and follow containment procedures to adequately support after-the-fact investigations of potential security incidents.

OCIO to enforce DOT policy for audit log retention for the proper timeframe of 12 months.

FHWA to enforce DOT security policy for removal of default credentials and harden the device configurations for all identified compromised devices and devices that could be similarly compromised, including FHWA network printers per the Departmental Cybersecurity Compendium security requirements to ensure data security.

FHWA to conduct incident response exercises with appropriate personnel that test the retrieval of security audit logs in the event of an incident.

Examine existing Job Corps data regarding its drug control activities to identify appropriate data that aligns with the President's Strategy and the Office of National Drug Control Policy's reporting timelines and identify or develop appropriate and relevant performance measures that demonstrate the effectiveness of its drug control activities as they relate to the President's Strategy.

Coordinate with the Office of the Assistant Secretary for Administration and Management and the Office of National Drug Control Policy to establish reporting timelines for any performance measures that cannot be submitted before the Office of National Drug Control Policy's reporting deadline.

Establish targets for all performance measures reported by Job Corps in the National Drug Control Assessment.

We recommend the Assistant Secretary for Employment and Training capture lessons learned from the pandemic and use the information to develop performance standards for prompt payment of UI benefits under temporary UI programs.

We recommend the Assistant Secretary for Employment and Training establish policy that requires officials to issue guidance timely for ETA regional offices to monitor and measure the effectiveness of states' use of staffing to support the implementation of temporary UI programs.

We recommend the Assistant Secretary for Employment and Training establish policy that requires states to develop corrective action plans to address staffing related concerns negatively impacting permanent and temporary UI programs, as identified by regional offices during monitoring reviews.