Open Recommendations

Present and implement a plan to address employee concerns voiced in the survey.

At the end of each EXRM-provided training, provide employees with the option to provide feedback on the utility of each training provided.

Create and distribute a survey to all employees regarding effectiveness and employee satisfaction with the employee awards program and each office’s bonus pool and publish the results. Repeat this process biennially.

Create and distribute a survey to all employees regarding satisfaction with EXRM services, at least annually.

Present and implement a plan to address employee concerns after each survey.

Develop performance management measures for each job series using a 360-feedback mechanism and appropriate data to set targets to drive improvement.

Develop and implement HC assessment policies that align with OPM regulations and guidelines to include:• how the CPSC evaluates its HR practices• roles and responsibilities regarding required assessments• allocation of available resources to support and implement assessments• milestones and measures used to determine success in assessments.

Utilize all available data sources in a targeted, data-driven manner to assess HC programs effectiveness and success. Follow-up on the results of assessments via formal written reports and hold personnel accountable to ensure the findings do not continue to occur in the future.

Develop and implement a plan to align the assessment program outcomes to HCOP goals and initiatives, at least annually, to include a review of any corrective actions taken to resolve prior year issues. Report the results to agency senior management.

Develop a guide for evaluating the CPSC’s implementation of its HCF against best practices. This guide should include the following topics: technology solutions, resources, talent management, diversity of thought, risks, and collaborative efforts to improve operating efficiencies.

Complete annual self-audits as required by OPM guidance.

Initiate a communication plan and distribute this plan across the CPSC to all appropriate stakeholders. The plan should establish formal communication strategies with all appropriate agency stakeholders (messages, briefings, briefing notes, policies etc.).

Measure the effectiveness of the communication plan through surveys, website traffic, community of practice involvement, cross-agency initiatives, training, and other internal communications.

Provide EXRM staff with appropriate training and resources to completemandated annual self-assessments.

Rec. A.1: The DoD OIG recommended that the Under Secretary of Defense for Acquisition and Sustainment update DoD Instruction 4165.70, "Real Property Management," April 6, 2005, to include the requirement to incorporate climate resilience plans in all installation Master Plans.

Rec. A.2.a-e: The DoD OIG recommended that the Under Secretary of Defense for Acquisition and Sustainment update DoD Instruction 4165.70, "Real Property Management," April 6, 2005 to: a. Define the climate hazards so that climate impacts are being reported consistently across the DoD and require the military installations to address the rationale for the climate hazards that were determined not applicable to the installation. b. List DoD-approved sources of information. c. Require military installations to assess the accuracy of the information contained in any data source that is not included in the approved list and provide a summary of that…

Rec. A.3: The DoD OIG recommended that the Deputy Assistant Secretary of Defense for Construction in coordination with the Commanders of the U.S. Army Corps of Engineers, Naval Facilities Engineering Systems Command, and Air Force Civil Engineer Center update Unified Facilities Criteria 2-100-01, "Installation Master Planning," September 30, 2020, and then the Military Departments update their respective handbooks to include the policy updates for Recommendations A.2.a through A.2.e and the requirement for each installation to assess the climate hazards outlined in the updated Unified Facilities Criteria 2-100-01, "Installation Master Planning," September 30, 2020.

Rec. A.3: The DoD OIG recommended that the Deputy Assistant Secretary of Defense for Construction in coordination with the Commanders of the U.S. Army Corps of Engineers, Naval Facilities Engineering Systems Command, and Air Force Civil Engineer Center update Unified Facilities Criteria 2-100-01, "Installation Master Planning," September 30, 2020, and then the Military Departments update their respective handbooks to include the policy updates for Recommendations A.2.a through A.2.e and the requirement for each installation to assess the climate hazards outlined in the updated Unified Facilities Criteria 2-100-01, "Installation Master Planning," September 30, 2020.

Rec. A.3: The DoD OIG recommended that the Deputy Assistant Secretary of Defense for Construction in coordination with the Commanders of the U.S. Army Corps of Engineers, Naval Facilities Engineering Systems Command, and Air Force Civil Engineer Center update Unified Facilities Criteria 2-100-01, "Installation Master Planning," September 30, 2020, and then the Military Departments update their respective handbooks to include the policy updates for Recommendations A.2.a through A.2.e and the requirement for each installation to assess the climate hazards outlined in the updated Unified Facilities Criteria 2-100-01, "Installation Master Planning," September 30, 2020.

Rec. A.3: The DoD OIG recommended that the Deputy Assistant Secretary of Defense for Construction in coordination with the Commanders of the U.S. Army Corps of Engineers, Naval Facilities Engineering Systems Command, and Air Force Civil Engineer Center update Unified Facilities Criteria 2-100-01, "Installation Master Planning," September 30, 2020, and then the Military Departments update their respective handbooks to include the policy updates for Recommendations A.2.a through A.2.e and the requirement for each installation to assess the climate hazards outlined in the updated Unified Facilities Criteria 2-100-01, "Installation Master Planning," September 30, 2020.

Rec. A.4: The DoD OIG recommended that, after the update to DoD Instruction 4165.70 and Unified Facilities Criteria 2-100-01, the Commander of the U.S. Army Corps of Engineers, the Commander of the Naval Facilities Engineering Systems Command, and the Commander of the Air Force Civil Engineer Center update their respective guidance to include the requirement for each installation to assess all elements required by Public Law 116-92, "The National Defense Authorization Act for Fiscal Year 2020," section 2801, "Military installation resilience plans and projects," December 20, 2019, and outlined in the updated Unified Facilities Criteria 2-100-1, "Installation Master Planning," September…

Rec. A.4: The DoD OIG recommended that, after the update to DoD Instruction 4165.70 and Unified Facilities Criteria 2-100-01, the Commander of the U.S. Army Corps of Engineers, the Commander of the Naval Facilities Engineering Systems Command, and the Commander of the Air Force Civil Engineer Center update their respective guidance to include the requirement for each installation to assess all elements required by Public Law 116-92, "The National Defense Authorization Act for Fiscal Year 2020," section 2801, "Military installation resilience plans and projects," December 20, 2019, and outlined in the updated Unified Facilities Criteria 2-100-1, "Installation Master Planning," September…

Rec. A.4: The DoD OIG recommended that, after the update to DoD Instruction 4165.70 and Unified Facilities Criteria 2-100-01, the Commander of the U.S. Army Corps of Engineers, the Commander of the Naval Facilities Engineering Systems Command, and the Commander of the Air Force Civil Engineer Center update their respective guidance to include the requirement for each installation to assess all elements required by Public Law 116-92, "The National Defense Authorization Act for Fiscal Year 2020," section 2801, "Military installation resilience plans and projects," December 20, 2019, and outlined in the updated Unified Facilities Criteria 2-100-1, "Installation Master Planning," September…

We recommend the FEMA Administrator ensure that the EFSP National Board resolve the $7.4 million in questioned costs and incorporate controls in the American Rescue Plan Act of 2021 Humanitarian Relief Funding and Application Guidance to minimize future reimbursements of unsupported costs. Additionally, the FEMA Administrator should ensure the labor hour reimbursements made to the COVID-19 testing contractor are appropriately supported.

We recommend the FEMA Administrator ensure the EFSP National Board implements oversight measures to enforce the American Rescue Plan Act of 2021 Humanitarian Relief Funding and Application Guidance for future supplemental appropriations. Specifically, develop a risk-based methodology to review a sample of ongoing funding execution for future supplemental appropriations to ensure funds approved are: reviewed and reconciled for completeness and accuracy; and  supported with appropriate documentation, including rosters or other documentation for the number of people served.