Open Recommendations

Create a plan to provide recurring refresher training regarding managing workloads for all management staff, including field and regional offices.

Update written training materials with standardized steps and/or checklists for management to follow to ensure they are properly managing workloads and using the correct reports, systems, and tools.

Create one consolidated resource, which includes reports, trainings, systems, and tools, for information used to manage workloads.

Update systems and tools to reflect workload and software/application version changes and improve their compatibility with other systems and tools.

We recommend that the Office of the Chief Information Officer require DOI bureaus and offices to prioritize vulnerability remediation according to risk as defined by the system owner and ensure that all overdue known exploited vulnerabilities are validated and remediated.

We recommend that the Office of the Chief Information Officer review and analyze DOI bureau and office vulnerability scan results against their internal procedures to identify and implement overall improvements across DOI.

We recommend that the Office of the Chief Information Officer query bureaus and offices for all current systems with publicly available interfaces and develop a DOI?wide inventory that maintains IP addressing and service ports, system ownership, and point of contact information.

We recommend that the Office of the Chief Information Officer develop a process whereby all changes to publicly available systems and newly deployed systems are updated in a DOI-wide inventory and included in any security assessments and monitoring.

We recommend that the Office of the Chief Information Officer conduct regular reviews of all open vulnerabilities that are older than the required completion timeframes and ensure that any vulnerabilities that have not been closed are tracked in accordance with Federal requirements.

We recommend that the Office of the Chief Information Officer establish a vulnerability management process that includes using historical data to identify and report vulnerabilities that have persisted beyond required remediation timeframes and sharing the data with bureaus and offices.

We recommend that the Office of the Chief Information Officer require bureaus and offices use available tools to periodically evaluate for vulnerabilities persisting beyond approved timelines and prioritize their remediation.

We recommend that the Office of the Chief Information Officer require bureaus and offices remediate any vulnerabilities persisting beyond the timeframes required by Federal guidelines and Department policies.

We recommend that the Office of the Chief Information Officer require bureaus and offices use updated guidance and resources provided by the Office of the Chief Information Officer, in response to Recommendation 4 of this report, to evaluate and prioritize remediation of vulnerabilities persisting beyond approved timelines.

The Director, Field Collection, SB/SE Division, should issue a memorandum to revenue officers emphasizing the importance of preseizure actions, such as those identified during our review.

The Director, Collection Policy, SB/SE Division, should establish seizure log reconciliation procedures and a uniform set of defined seized property classifications for Form 13719 and the seizure log.

Develop a mechanism to identify all applicable charges when calculating postage due to incorporate into its automated calculations.

Incorporate large and oversized package charges into postage due calculations for return-to-sender packages.

Retroactively invoice return addressees for large package charges that should have been paid.

Electronically link the payment of postage due to the specific packages for which the payments are based.

Further automate the postage due calculation and collection process for undeliverable packages, using weights and dimensions captured by mail processing equipment.

Assess which delivery units need additional equipment, including scales, and provide it to efficiently process return-to-sender packages.

Institute and enforce a policy requiring clerks and managers to restrict access to return packages that exceed the facility's interior capacity or develop other mitigation strategies.

Verify that Tomorrow Youth Organization corrects the instance of material noncompliance detailed on page 18 of the audit report.

Rec. 1.b: The DoD OIG recommended that the Naval Supply Systems Command Assistant Commander for Contracting Management update post-award review checklists that includes clauses to prevent the procurement of seafood from foreign sources and forced or child labor.

Rec. 3: The DoD OIG recommended that the Principal Director, Defense Pricing, Contracting, and Acquisition Policy, develop and implement policy for the DoD acquisition community directing contracting officers to check existing contract vehicles and document exceptions to satisfying requirements through the DoD Coordinated Acquisition Program during acquisition planning for food procurements.