This Office of Inspector General (OIG) Healthcare Facility Inspection program report describes the results of a focused evaluation of the care provided at the VA Hampton Healthcare System in Virginia.
This evaluation focused on five key content domains:
• Culture
• Environment of care
• Patient safety
• Primary care
• Veteran-centered safety net
The OIG issued six recommendations for improvement in three domains:
1. Environment of care
• Accessible parking space access aisles and pavement markings
• Crosswalk visibility and pedestrian safety
• Doorway safety
• Hand hygiene supplies
2. Patient safety
• Communication of test results
3. Veteran-centered safety net
• Social work positions
