Federal Reports

As consumers and small businesses increasingly use computers, smartphones, tablets and other devices to buy and sell goods, there is a growing demand for flexible ways to buy services to ship these goods. The Postal Service lags behind its primary competitors in offering technology-savvy customers mobile applications and credit services to pay for packages and shipping. But the Postal Service is making some moves towards increased payment flexibility; in fiscal year (FY) 2015 it plans to deploy mobile checkout and in FY 2014 it began offering smart card readers to all post offices. We recently looked at these initiatives. We also researched global trends in payment technologies for shipping and packages. The Postal Service could consider adopting some of these technologies as it works to satisfy eCommerce customers and be more relevant in the digital age.

The objective of this evaluation was to determine whether the organization’s financial management system and record keeping complies with federal requirements. The evaluation was conducted in accordance with the Council of the Inspectors General on Integrity and Efficiency's Quality Standards for Inspections and Evaluations, as applicable, and concluded that the Northwest Heritage Resources (NWHR) did not comply with financial management system requirements. NWHR did not have written policies and procedures in place for the management of Federal awards, to ensure that grant funds are not commingled, or to ensure that debarred or suspended contractors or recipients did not receive Federal assistance. Also, NWHR did not have a Section 504 self-evaluation on file.written policies and procedures in place .