Federal Reports

The OIG identified the top management and performance challenges (TMPC) for FY 2022 facing the U.S. AbilityOne Commission as: 1) Implementation of the Strategic Plan a) Modernization and Enhancement of Oversight of NPA Compliance b) Implementation of new Cooperative Agreements with Central Nonprofit Agencies c) Successful Implementation of the Section 898 Panel Recommendations d) Use of an Enterprise-wide Risk Management (ERM) Framework 2) Enhancement of Program Compliance (as currently executed, before implementation of the new Strategic Plan, as well as new challenges as a result of the Strategic Plan) 3) Breakdowns in Internal Control over Financial Management and Reporting 4) Growing List of Unimplemented OIG Audit Recommendations. Appendices: - Appendix A Watch Item: Program Growth and Resulting Risk - Appendix B - Removal of Watch Items: Accessibility - Appendix C - Removal of Top Challenges: 1) Higher Level of Transparency Needed to Enhance Program Confidence 2) Implementation of Cooperative Agreements with CNAs (as they existed before the Commission issued its new Strategic Plan) 3) Program Erosion - Appendix D – 898 Panel Recommendations for Commission action. OIG provided a draft of the report to Commission management, whose comments on the new challenges and on the Commission’s progress in each challenge area have been considered for incorporation into the final version.

Our objective was to review the U.S. Department of Education’s (Department) decision - making process for terminating its private collection agency (PCA) contracts.The decision to terminate the PCA contracts is part of an ongoing, multiyear Departmental strategy to overhaul student loan servicing and default collections. In mid-2018, FSA made the decision for Business Process Operations (BPO) vendors to handle future default collections due to potential efficiencies and costs savings and the belief that doing so would improve customer service and the customer experience.As of September 2022, defaulted accounts are with FSA’s Default Resolution Group, which is handling any defaulted customer inquiries, and FSA intends for the BPO vendors to begin handling default collections in June 2023.

Transmittal of the Final Report Assessing the Federal Trade Commission’s Compliance with the Federal Information Security Management Act for Fiscal Year 2022 (Redacted for public release)

The Office of Inspector General (OIG) contracted with the independent certified public accountingfirm of Harper, Rains, Knight & Company, P.A. (HRK) to audit the financial statements of theU.S. Equal Employment Opportunity Commission (EEOC) for fiscal years ended September 30,2022 and 2021, and to report on EEOC's internal controls over financial reporting, and compliancewith laws, regulations, contracts, and other matters. The contract required that HRK conduct theaudit in accordance with U.S. generally accepted government auditing standards (GAGAS)contained in Government Auditing Standards, issued by the Comptroller General of the United States, and Office of Management and Budget (OMB) audit guidance, and U.S. Government Accountability Office/Council of the Inspectors General on Integrity and Efficiency FinancialAudit Manual.