Mail Theft Mitigation and Response: Sacramento, CA

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Date Issued

Thursday, March 20, 2025

Submitting OIG

U.S. Postal Service OIG

Agencies Reviewed/Investigated

U.S. Postal Service

Report Number

24-163-R25

Report Description

This report presents the results of our audit of the Mail Theft Mitigation and Response: Sacramento, CA.

Report Type

Audit

Agency Wide

Yes

Questioned Costs

Funds for Better Use

Report updated under NDAA 5274

Open Recommendations

This report has 8 open recommendations.

Recommendation Number	Significant Recommendation	Recommended Questioned Costs	Recommended Funds for Better Use
1	Yes	$0	$0
Confirm all arrow keys are accurately recorded in the Retail and Delivery Analytics and Reports system and, when necessary, returned to the National Materials Customer Service, and/or reported to the Postal Inspection Service for the Sacramento Main Post Office, Fort Sutter Station, and Rancho Cordova Main Post Office.
2	Yes	$0	$0
Establish internal controls to verify facilities are following the 24-hour arrow key accountability process, including the establishment of barcodes for every key assigned to city routes at Tier 1 facilities, or using the PS Form 1106, as required.
3	Yes	$0	$0
Establish internal controls to validate that facilities are remediating arrow key deficiencies identified by the Postal Inspection Service.
4	Yes	$0	$0
Provide regularly recurring training on arrow key accountability processes, security policies, and responsibilities to managers and supervisors in the Sacramento, CA, area, and track training compliance.
5	Yes	$0	$0
Establish policy requiring the recording and tracking of cluster box unit ownership, and develop and maintain a repository of cluster box units to include ownership and applicable agreements.
6	Yes	$0	$0
Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act.
7	Yes	$0	$0
Address the box deficiencies identified at Sacramento Main Post Office, Fort Sutter Station, and Rancho Cordova Main Post Office.
8	Yes	$0	$0
Require the California 2 District Manager to establish and provide regularly recurring training to local management on the requirement to complete annual safety inspections, remediate deficiencies, and document the results for the blue collection boxes, cluster box units, and green relay boxes and track training compliance.