This report presents the results of our audit assessing mail delivery and customer service issues at the Greenpoint and Williamsburg Stations, Brooklyn, NY. We conducted this audit in response to a June 21, 2019, request from four New York members of Congress (Senators Charles Schumer and Kirsten Gillibrand, and Representatives Nydia Velazquez and Carolyn Maloney) and New York state Assemblyman Joseph Lentol. These members raised concerns of untimely mail deliveries, misdeliveries, and no deliveries in specific ZIP Codes in Brooklyn, NY.
Brooklyn, NY
United States