| Text of Recommendation | Update the Commission’s compliance policies to incorporate all key elements in the AbilityOne and FAR regulations regarding contract performance which includes product quality. Further, add procedural guidance, including documentation requirements, that is complete and sufficient to implement the policies. Key elements include the following:
a. NPA quality systems in place to furnish products that meet Government specifications
under the contract and correct product deficiencies prior to delivery;
b. Reporting of quality complaints including handling of inquiries and disputes; and
c. Monitoring and evaluation of NPA compliance with these requirements. |
|---|---|
| Recommendation Number | BOP-2024-01 |
| Recommendation Status | Open |
| Significant Recommendation | No |
| Recommendation Questioned Costs | $0 |
| Recommendation Funds for Better Use | $0 |
| Submitting OIG | |
|---|---|
| Report Title | Audit of the U.S. AbilityOne Commission’s Quality of Products in Support of Meeting Government Requirements |
| Report Submitting OIG-Specific Report Number | 2021-04 |
| Report Date Issued | Wednesday, January 31, 2024 |
| Report Agency Reviewed / Investigated | |
| Report Questioned Costs | $0 |
| Report Funds for Better Use | $0 |