| Text of Recommendation | The Office of Programs should develop internal controls to require supervisory approval for the submission of the letters sent to inform inquirers of the amount of Railroad Retirement Board’s claim to reimbursement once the supervisor has approved the reconciliation form calculating the amount owed by the claimant. |
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| Recommendation Number | 21 |
| Recommendation Status | Open |
| Significant Recommendation | No |
| Recommendation Questioned Costs | $0 |
| Recommendation Funds for Better Use | $0 |
| Additional Information | Management concurred with this recommendation. |
| Submitting OIG | |
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| Linked Report |