| Text of Recommendation | In collaboration with leaders from IRS business operating divisions, identify those areas for which more efficient and effective methods of communication are needed. The lessons learned and tools developed as part of the TDC program should be leveraged to expand digital communication to taxpayers. |
|---|---|
| Recommendation Number | 1 |
| Recommendation Status | Closed |
| Significant Recommendation | No |
| Recommendation Questioned Costs | $0 |
| Recommendation Funds for Better Use | $0 |
| Submitting OIG | |
|---|---|
| Linked Report |