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Recommendation Details
Text of Recommendation
Establish in policy a process to consistently communicate to internal stakeholders and state partners any system changes the company makes that materially impact state partners’ costs, either before making the change or as soon as practical thereafter.
Recommendation Number
6
Recommendation Status
Open
Significant Recommendation
Yes
Associated Report Details
Submitting OIG
Amtrak (National Railroad Passenger Corporation) OIG
Linked Report
Governance: Amtrak Has Begun to Address State Partners’ Concerns About Shared Costs But Has More Work to Do to Improve Relationships