| Text of Recommendation | Develop and implement guidance, policies, and procedures to ensure a consistent response to complaints and to ensure the response is sufficiently documented. |
|---|---|
| Recommendation Number | 2 |
| Recommendation Status | Closed |
| Significant Recommendation | Yes |
| Recommendation Questioned Costs | $0 |
| Recommendation Funds for Better Use | $0 |
| Additional Details Link |
| Submitting OIG | |
|---|---|
| Linked Report |