United States
The USPS OIG Hotline will take complaints regarding fraud, waste, and misconduct within the Postal Service. These include: - Injury compensation fraud - Embezzlements and financial crimes - Contract Fraud - Kickbacks - Computer Crimes - Narcotics - Employee Misconduct - Internal affairs and executive investigations - Whistleblower reprisal - Theft of items from the mail by Postal employees or contractors - Destruction of mail by Postal employees or contractors
The following matters are NOT generally investigated by the USPS OIG: - Daily mail delivery and tracking problems - Post Office customer service issues and concerns. If you have a customer service issue, please contact USPS. - Day-to-day management decisions - EEO Complaints - Issues that are handled by the grievance process - Issues handled by other government agencies such as the Equal Employment Opportunity Commission, Department of Labor, Justice - Department, Office of Personnel Management - Employee benefits and compensation For help on these and other issues not listed please visit https://www.uspsoig.gov/hotline-helpful-links
Mail Delivery, Customer Service, and Property Conditions Review – Select Units, Albuquerque and Santa Fe, NM Region
This report presents a summary of the results of our self-initiated audits assessing mail delivery, customer service, and property conditions at four select delivery units in the Albuquerque and Santa Fe, NM Region (Project Number 22-132). These delivery units were the Rio Rancho Branch and Richard...
U.S. Postal Inspection Service’s Oversight of Facility Security and Access Control Report
The U.S. Postal Inspection Service is responsible for Postal Service policies, procedures, standards, and requirements for facility security and access controls. It has also established a risk management process — the Vulnerability Risk Assessment Tool (VRAT) — to ensure compliance with facility...
Jury Finds Trucking Company Defrauded U.S. Postal Service, Verdict Will Result in Judgment of Over $5 Million for U.S.
Fentanyl Trafficker Sentenced for Distribution of 30,000 ‘Pressed’ Pills
West Haven Man Admits Trafficking Cocaine Through the U.S. Mail
Aboveground Storage Tanks
An aboveground storage tank (AST) is a storage tank placed above the surface of the ground. Any stationary tank system that is not covered with earth or other material or any tank located entirely within a structure that can be visually inspected, such as a building or basement, is generally...
Moving Mail by Rail
The U.S. Postal Service launched a pilot program to transport mail by rail on July 14, 2020, under a contract with Contractor #1. On November 10, 2021, the Postal Service expanded rail service using a second contractor, Contractor #2. The intent of moving mail by rail is to reduce as many Highway...
Air Transportation Distribution and Routing Relabeling Process
A distribution and routing (D&R) tag is a self-adhesive barcoded label attached to a handling unit, which is a piece of mail or a sack that contains multiple mail pieces. Proper preparation of handling units includes removing old tags before applying new ones and verifying that tags are accurately...
Independent Report on Employee Benefits, Withholdings, Contributions, and Supplemental Semiannual Headcount Reporting Submitted to the U.S. Office of Personnel Management
This report presents the results of our performance of the procedures agreed upon by the Office of the Chief Financial Officer of the U.S. Office of Personnel Management (OPM). The report responds to the U.S. Office of Management and Budget’s (OMB) requirement to assist the OPM in assessing the...