United States
The USPS OIG Hotline will take complaints regarding fraud, waste, and misconduct within the Postal Service. These include: - Injury compensation fraud - Embezzlements and financial crimes - Contract Fraud - Kickbacks - Computer Crimes - Narcotics - Employee Misconduct - Internal affairs and executive investigations - Whistleblower reprisal - Theft of items from the mail by Postal employees or contractors - Destruction of mail by Postal employees or contractors
The following matters are NOT generally investigated by the USPS OIG: - Daily mail delivery and tracking problems - Post Office customer service issues and concerns. If you have a customer service issue, please contact USPS. - Day-to-day management decisions - EEO Complaints - Issues that are handled by the grievance process - Issues handled by other government agencies such as the Equal Employment Opportunity Commission, Department of Labor, Justice - Department, Office of Personnel Management - Employee benefits and compensation For help on these and other issues not listed please visit https://www.uspsoig.gov/hotline-helpful-links
Five Individuals Charged in Federal Probe Into Thefts of Postal Keys and Mail
Mail Delivery, Customer Service, and Property Conditions Review – Union Post Office, Union, NJ
This interim report presents the results of our self-initiated audit of mail delivery, customer service, and property conditions at the Union Post Office in Union, NJ (Project Number 22-170-3). The Union PO is in the New Jersey District of the Atlantic Area and services ZIP Codes 07040, 07083 and...
Mail Delivery, Customer Service, and Property Conditions Review – Belleville Annex, Belleville, NJ
This interim report presents the results of our self-initiated audit of mail delivery, customer service, and property conditions at the Belleville Annex in Belleville, NJ (Project Number 22-170-1). The Belleville Annex is in the New Jersey District of the Atlantic Area and services ZIP Codes 07104...
Mail Delivery, Customer Service, and Property Conditions Review – Kearny Main Post Office, Kearny, NJ
This interim report presents the results of our self-initiated audit of mail delivery, customer service, and property conditions at the Kearny Main Post Office (MPO) in Kearny, NJ (Project Number 22-170-2). The Kearny MPO is in the New Jersey District of the Atlantic Area and services ZIP Codes...
Vehicle Maintenance Facility Preparedness for Next Generation Delivery Vehicles
BackgroundThe U.S. Postal Service plans to replace and expand its current delivery fleet with a mix of internal combustion engine and battery electric powertrain, purpose-built Next Generation Delivery Vehicles (NGDV), and commercial off-the-shelf vehicles. As a result, the Postal Service has...
Mail Delivery, Customer Service, and Property Conditions Review – Select Units, Milwaukee, WI Region
This report presents a summary of the results of our self-initiated audits assessing mail delivery, customer service, and property conditions at four selected delivery units in the Milwaukee, WI region (Project Number 22-147) and responds to a request from Senator Tammy Baldwin asking for a review...
Key Issues with Channel Partners
This management alert presents issues the U.S. Postal Service Office of Inspector General (OIG) identified during the Channel Partner Visibility and Compliance audit (Project Number: 22-069). Our objective is to provide notification of these issues for accelerated attention and action. Specifically...