United States
The USPS OIG Hotline will take complaints regarding fraud, waste, and misconduct within the Postal Service. These include: - Injury compensation fraud - Embezzlements and financial crimes - Contract Fraud - Kickbacks - Computer Crimes - Narcotics - Employee Misconduct - Internal affairs and executive investigations - Whistleblower reprisal - Theft of items from the mail by Postal employees or contractors - Destruction of mail by Postal employees or contractors
The following matters are NOT generally investigated by the USPS OIG: - Daily mail delivery and tracking problems - Post Office customer service issues and concerns. If you have a customer service issue, please contact USPS. - Day-to-day management decisions - EEO Complaints - Issues that are handled by the grievance process - Issues handled by other government agencies such as the Equal Employment Opportunity Commission, Department of Labor, Justice - Department, Office of Personnel Management - Employee benefits and compensation For help on these and other issues not listed please visit https://www.uspsoig.gov/hotline-helpful-links
Primer on Postal Reform
The Postal Service Reform Act of 2022 (PSRA) was signed into law on April 6, 2022. While some form of postal reform had been proposed in every Congress since the 112th (2011-2013), none has made it to the President’s desk until this year.
Postal Service Investment and Interest Rate Risk
The U.S. Postal Service holds its cash in the Postal Service Fund with the Federal Reserve Bank of New York and, traditionally, has invested its excess cash in highly liquid, overnight investments (Overnight Treasuries) issued by the U.S. Department of Treasury (Treasury), where interest rate...
Logan County Man Pleads Guilty to Federal Drug Crime
Mail Delivery, Customer Service, and Property Conditions Review – Lancaster Avenue Station, Wilmington, DE
This interim report presents the results of our self-initiated audit of mail delivery, customer service, and property conditions at the Lancaster Avenue Station in Wilmington, DE. The Lancaster Avenue Station is in the Delaware-Pennsylvania 2 District of the Atlantic Area and services ZIP Codes...
Mail Delivery, Customer Service, and Property Conditions Review – Edgemoor Branch, Wilmington, DE
This interim report presents the results of our self-initiated audit of mail delivery, customer service, and property conditions at the Edgemoor Branch, in Wilmington, DE. The Edgemoor Branch is in the Delaware-Pennsylvania 2 District of the Atlantic Area and services ZIP Codes 19703, 19802, 19809...
Mail Delivery, Customer Service, and Property Conditions Review – Marshallton Branch, Wilmington, DE
This interim report presents the results of our self-initiated audit of mail delivery, customer service, and property conditions at the Marshallton Branch in Wilmington, DE. The Marshallton Branch is in the Delaware-Pennsylvania 2 District of the Atlantic Area and services ZIP Code 19808. This ZIP...
Mail Delivery, Customer Service, and Property Conditions Review – North Philadelphia Station, Philadelphia, PA
This interim report presents the results of our self-initiated audit of mail delivery, customer service, and property conditions at the North Philadelphia Station in Philadelphia, PA. The North Philadelphia Station is in the Delaware- Pennsylvania 2 District of the Atlantic Area and services ZIP...
Mail Delivery, Customer Service, and Property Conditions Review – Logan Station, Philadelphia, PA
This interim report presents the results of our self-initiated audit of mail delivery, customer service, and property conditions at the Logan Station in Philadelphia, PA. The Logan Station is in the Delaware – Pennsylvania 2 District of the Atlantic Area and services ZIP Codes 19126 and 19141. These...
Mail Delivery, Customer Service, and Property Conditions Review – Germantown Station, Philadelphia, PA
This interim report presents the results of our self-initiated audit of mail delivery, customer service, and property conditions at the Germantown Station in Philadelphia, PA. The Germantown Station is in the Delaware-Pennsylvania 2 District of the Atlantic Area and services ZIP Codes 19119 and...