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Website
https://www.uspsoig.gov
Abbreviation
USPS
Agencies
U.S. Postal Service
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline
The USPS OIG Hotline will take complaints regarding fraud, waste, and misconduct within the Postal Service. These include: - Injury compensation fraud - Embezzlements and financial crimes - Contract Fraud - Kickbacks - Computer Crimes - Narcotics - Employee Misconduct - Internal affairs and executive investigations - Whistleblower reprisal - Theft of items from the mail by Postal employees or contractors - Destruction of mail by Postal employees or contractors
What Not to Report to the OIG Hotline
The following matters are NOT generally investigated by the USPS OIG: - Daily mail delivery and tracking problems - Post Office customer service issues and concerns. If you have a customer service issue, please contact USPS. - Day-to-day management decisions - EEO Complaints - Issues that are handled by the grievance process - Issues handled by other government agencies such as the Equal Employment Opportunity Commission, Department of Labor, Justice - Department, Office of Personnel Management - Employee benefits and compensation For help on these and other issues not listed please visit https://www.uspsoig.gov/hotline-helpful-links
Hotline Page
https://www.uspsoig.gov/form/file-online-complaint
Whistleblower Protection Page
https://www.uspsoig.gov/whistleblower-retaliation-faq

Procedures for Calculating Workshare Discounts for Letters

2024
23-131-R24
Audit
U.S. Postal Service OIG
U.S. Postal Service

The U.S. Postal Service offers reduced postage rates (i.e., worksharing rates) to mailers for handling, pre-applying barcodes, pre-sorting, and transporting mail. Worksharing rates are also referred to as workshare discounts because postage rates are reduced based on costs the Postal Service is...

U.S. Postal Inspection Service’s Inventory Controls Over Law Enforcement Surveillance Equipment

2024
22-174-R24
Audit
U.S. Postal Service OIG
U.S. Postal Service

The mission of the U.S. Postal Inspection Service is to support and protect the U.S. Postal Service and its employees, infrastructure, and customers. Postal inspectors are law enforcement agents who are assigned accountable property, such as surveillance equipment, for investigative purposes...

Efficiency of Operations at the Los Angeles Processing and Distribution Facility, Los Angeles, CA

2024
24-026-R24
Audit
U.S. Postal Service OIG
U.S. Postal Service

The U.S. Postal Service needs effective and productive operations to fulfill its mission of providing prompt, reliable, and affordable mail service to the American public. It has a vast transportation network that moves mail and equipment among about 330 processing facilities and 31,000 post offices...

Dockweiler Station in Los Angeles, CA: Delivery Operations

2024
24-027-1-R24
Audit
U.S. Postal Service OIG
U.S. Postal Service

This interim report presents the results of our self-initiated audit of delivery operations and property conditions at the Dockweiler Station (also known as the Marvin Gaye Post Office) in Los Angeles, CA. The Dockweiler Station is in the California 5 District of the Westpac Area and services ZIP...

Downtown Long Beach Station in Long Beach, CA: Delivery Operations

2024
24-027-2-R24
Audit
U.S. Postal Service OIG
U.S. Postal Service

This interim report presents the results of our self-initiated audit of delivery operations and property conditions at the Downtown Long Beach Station in Long Beach, CA. The Downtown Long Beach Station is in the California 5 District of the WestPac Area and services ZIP Codes 90802, 90810, 90813...

Inglewood Carrier Annex in Inglewood, CA: Delivery Operations

2024
24-027-3-R24
Audit
U.S. Postal Service OIG
U.S. Postal Service

This interim report presents the results of our self-initiated audit of delivery operations and property conditions at the Inglewood Carrier Annex in Inglewood, CA. The Inglewood Carrier Annex is in the California 5 District of the WestPac Area and services ZIP Codes 90301, 90302, 90303, 90304, and...

Efficiency of Operations at the Saint Paul Processing and Distribution Center, Eagan, MN

2024
24-031-R24
Audit
U.S. Postal Service OIG
U.S. Postal Service

The U.S. Postal Service needs effective and productive operations to fulfill its mission of providing prompt, reliable, and affordable mail service to the American public. It has a vast transportation network that moves mail and equipment among 217 processing facilities and about 33,500 post offices...

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