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United States
The USPS OIG Hotline will take complaints regarding fraud, waste, and misconduct within the Postal Service. These include: - Injury compensation fraud - Embezzlements and financial crimes - Contract Fraud - Kickbacks - Computer Crimes - Narcotics - Employee Misconduct - Internal affairs and executive investigations - Whistleblower reprisal - Theft of items from the mail by Postal employees or contractors - Destruction of mail by Postal employees or contractors
The following matters are NOT generally investigated by the USPS OIG: - Daily mail delivery and tracking problems - Post Office customer service issues and concerns. If you have a customer service issue, please contact USPS. - Day-to-day management decisions - EEO Complaints - Issues that are handled by the grievance process - Issues handled by other government agencies such as the Equal Employment Opportunity Commission, Department of Labor, Justice - Department, Office of Personnel Management - Employee benefits and compensation For help on these and other issues not listed please visit https://www.uspsoig.gov/hotline-helpful-links
The Postal Accountability and Enhancement Act of 2006 (PAEA) allowed the U.S. Postal Service to enter into bilateral agreements with foreign posts to promote the efficient operation of international postal services. The Postal Service subsequently established bilateral agreements that developed new...
The U.S. Postal Service maintains city carrier labor cost data in its Time and Attendance Collection System (TACS). However, this TACS data does not generally associate labor costs with specific mail products and services. Our objective was to assess the reliability and accuracy of TACS data for...
To combat money laundering in the U.S., Congress enacted a series of laws, collectively referred to as the Bank Secrecy Act (BSA), requiring financial institutions, including money services businesses (MSB), to deter and detect potential money laundering, and report suspicious activities to the U.S...
Our objective was to evaluate the effectiveness of Postal Vehicle Service (PVS) fuel cost and consumption strategies. The PVS fleet moves mail between U.S. Postal Service processing facilities, inner-city delivery offices, and local businesses and mailers. The usual travel distance is about a 50...
Our objective was to determine whether the U.S. Postal Service effectively addressed security deficiencies at Network Distribution Centers (NDC) to enhance the safety and security of the work environment. NDCs are highly mechanized Postal Service mail processing plants that distribute standard mail...
Our audit objectives were to determine whether the U.S. Postal Service 1) fairly stated selected accounting transactions in the general ledger and whether selected key controls surrounding those transactions were operating effectively, and 2) properly tested, documented, and reported its examination...
Our objective was to assess Function 4 operational efficiency in the Suncoast District. USPS financial systems track customer service operations as Function 4 operations. Function 4 includes customer service activities of employees at post offices, stations, and branches involved in distribution of...
The OIG Field Financial Risk Model identified that the Hartford Main Office, for quarter (Q) 3 fiscal year (FY) 2017, made 92 percent of all local purchases within the Connecticut Valley District. This unit had a 367 percent increase in local purchases recorded to miscellaneous supplies, materials...
The objective of this audit was to determine whether internal controls were in place and effective for making local purchases and payments at the Summerland Key, FL, Post Office.
We did not post this report due to concerns with information protected under the Freedom of Information Act.
