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Abbreviation
USPS
Agencies
U.S. Postal Service
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline
The USPS OIG Hotline will take complaints regarding fraud, waste, and misconduct within the Postal Service. These include: - Injury compensation fraud - Embezzlements and financial crimes - Contract Fraud - Kickbacks - Computer Crimes - Narcotics - Employee Misconduct - Internal affairs and executive investigations - Whistleblower reprisal - Theft of items from the mail by Postal employees or contractors - Destruction of mail by Postal employees or contractors
What Not to Report to the OIG Hotline
The following matters are NOT generally investigated by the USPS OIG: - Daily mail delivery and tracking problems - Post Office customer service issues and concerns. If you have a customer service issue, please contact USPS. - Day-to-day management decisions - EEO Complaints - Issues that are handled by the grievance process - Issues handled by other government agencies such as the Equal Employment Opportunity Commission, Department of Labor, Justice - Department, Office of Personnel Management - Employee benefits and compensation For help on these and other issues not listed please visit https://www.uspsoig.gov/hotline-helpful-links

Independent Report on Employee Benefits, Withholdings, Contributions, and Supplemental Semiannual Headcount Reporting Submitted to the U.S. Office of Personnel Management

2024
24-103-R24
Audit
U.S. Postal Service OIG
U.S. Postal Service

This report presents the results of our performance of the procedures agreed upon by the Office of the Chief Financial Officer of the U.S. Office of Personnel Management (OPM). The report responds to the U.S. Office of Management and Budget’s requirements to assist the OPM in assessing the...

Tuscaloosa Post Office, Tuscaloosa, AL: Delivery Operations

2024
24-125-3-R24
Audit
U.S. Postal Service OIG
U.S. Postal Service

The U.S. Postal Service’s mission is to provide timely, reliable, secure, and affordable mail and package delivery to more than 160 million residential and business addresses across the country. The U.S. Postal Service Office of Inspector General (OIG) reviews delivery operations at facilities...

Northport Post Office, Northport, AL: Delivery Operations

2024
24-125-2-R24
Audit
U.S. Postal Service OIG
U.S. Postal Service

The U.S. Postal Service’s mission is to provide timely, reliable, secure, and affordable mail and package delivery to more than 160 million residential and business addresses across the country. The U.S. Postal Service Office of Inspector General (OIG) reviews delivery operations at facilities...

Efficiency of Operations at the Birmingham Processing and Distribution Center and Mail Processing Annex, Birmingham, AL

2024
24-129-R24
Audit
U.S. Postal Service OIG
U.S. Postal Service

The U.S. Postal Service needs effective and productive operations to fulfill its mission of providing prompt, reliable, and affordable mail service to the American public. It has a vast transportation network that moves mail and equipment among about 330 processing facilities and 31,100 post offices...

Center Point Branch, Center Point, AL: Delivery Operations

2024
24-125-1-R24
Audit
U.S. Postal Service OIG
U.S. Postal Service

The U.S. Postal Service’s mission is to provide timely, reliable, secure, and affordable mail and package delivery to more than 160 million residential and business addresses across the country. The U.S. Postal Service Office of Inspector General (OIG) reviews delivery operations at facilities...

Planning and Deployment of the Matrix Regional Sorter

2024
24-049-R24
Audit
U.S. Postal Service OIG
U.S. Postal Service

The U.S. Postal Service recently begun realigning its network by implementing Regional Processing and Distribution Centers (RPDC) to consolidate mail processing operations, reduce costs, and grow package business. To help support this strategy, the Postal Service deployed the Matrix Regional Sorter...

Mail Theft Mitigation and Response- San Francisco, CA

2024
24-099-R24
Audit
U.S. Postal Service OIG
U.S. Postal Service

This report presents the results of our audit of Mail Theft Mitigation and Response at the Parkside Station, Rincon Finance Center Station, and Townsend Carrier Annex Station in San Francisco, CA. The stations are in the California 1 District of the Retail and Delivery Operations, Western- Pacific...

Effectiveness of the New Regional Processing and Distribution Center in Atlanta, GA

2024
24-074-R24
Audit
U.S. Postal Service OIG
U.S. Postal Service

The U.S. Postal Service is redesigning its processing network with the goal of creating a best-in-class mail and package processing network as part of its 10-year strategic Delivering for America plan. The Postal Service plans to create a modernized network based around Regional Processing and...

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