United States
The USPS OIG Hotline will take complaints regarding fraud, waste, and misconduct within the Postal Service. These include: - Injury compensation fraud - Embezzlements and financial crimes - Contract Fraud - Kickbacks - Computer Crimes - Narcotics - Employee Misconduct - Internal affairs and executive investigations - Whistleblower reprisal - Theft of items from the mail by Postal employees or contractors - Destruction of mail by Postal employees or contractors
The following matters are NOT generally investigated by the USPS OIG: - Daily mail delivery and tracking problems - Post Office customer service issues and concerns. If you have a customer service issue, please contact USPS. - Day-to-day management decisions - EEO Complaints - Issues that are handled by the grievance process - Issues handled by other government agencies such as the Equal Employment Opportunity Commission, Department of Labor, Justice - Department, Office of Personnel Management - Employee benefits and compensation For help on these and other issues not listed please visit https://www.uspsoig.gov/hotline-helpful-links
Brooklyn Man Pleads Guilty to Stealing Mail in Liverpool
Scranton Doctor Indicted For Receiving Healthcare Kickbacks And Unlawfully Distributing Controlled Substances Resulting In Two Deaths
Package Delivery in Rural and Dense Urban Areas
In 2019, carriers delivered nearly 6 billion packages to every corner of America—more than 19 million every day. This represents an 87 percent increase in the U.S. Postal Service’s package volume since 2013, driven by booming ecommerce sales.
Efficiency and Safety of Lift Gates
The Postal Service owns and operates a fleet of over 227,000 vehicles. The Postal Service has 7- and 11-ton cargo vans that Postal Vehicle Service (PVS) drivers use to transport mail between facilities and to load/unload mail from cargo vans. In September 2017, the Postal Service began replacing 7-...
Next Generation Connectivity: Postal Service Roles in 5G and Broadband Deployment
According to the Federal Communications Commission, more than 18 million Americans currently lack basic broadband service. With a physical presence in nearly every community in the country, the U.S. Postal Service is uniquely situated to play a role in helping bring 5G and broadband service to those...
Carbondale Post Office Emplyee Indicted For Embezzling Mail
Former USPS Employee Sentenced for Stealing Nearly $40K in Postal Money Orders
Former USPS Employee Admits Stealing Cash and Gift Cards from Mail
Negotiated Service Agreement – Contract #50593050
Our objective was to determine mailer compliance with Negotiated Service Agreement (NSA) provisions and evaluate the U.S. Postal Service’s oversight of NSA Contract #50593050. We selected the NSA based on the mailer’s 2019 volume and revenue.