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Website
https://www.uspsoig.gov
Abbreviation
USPS
Agencies
U.S. Postal Service
Postal Regulatory Commission
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline

The USPS OIG Hotline will take complaints regarding fraud, waste, and misconduct within the Postal Service. These include: - Injury compensation fraud - Embezzlements and financial crimes - Contract Fraud - Kickbacks - Computer Crimes - Narcotics - Employee Misconduct - Internal affairs and executive investigations - Whistleblower reprisal - Theft of items from the mail by Postal employees or contractors - Destruction of mail by Postal employees or contractors

What Not to Report to the OIG Hotline

The following matters are NOT generally investigated by the USPS OIG: - Daily mail delivery and tracking problems - Post Office customer service issues and concerns. If you have a customer service issue, please contact USPS. - Day-to-day management decisions - EEO Complaints - Issues that are handled by the grievance process - Issues handled by other government agencies such as the Equal Employment Opportunity Commission, Department of Labor, Justice - Department, Office of Personnel Management - Employee benefits and compensation For help on these and other issues not listed please visit https://www.uspsoig.gov/hotline-helpful-links

Hotline Page
https://www.uspsoig.gov/form/file-online-complaint
Whistleblower Protection Page
https://www.uspsoig.gov/whistleblower-retaliation-faq

Voyager Card Transactions – Monroe, NY, Post Office

2021
21-125-R21
Audit
U.S. Postal Service OIG
U.S. Postal Service

OIG used data analytics to identify offices with potentially fraudulent Voyager card activity. The Monroe, NY, Post Office had 1,765 posted transactions from July 1 through December 31, 2020, totaling $193,060. This included 375 Voyager card fuel purchases conducted by one supervisor’s PIN valued at...

Pittsburgh Woman Charged with Theft of Government Money

Pittsburgh Woman Charged with Theft of Government Money
Article Type
Investigative Press Release
Publish Date

Pittsburgh Woman Charged with Theft of Government Money PITTSBURGH, PA- One resident of Pittsburgh, PA, has been indicted by a federal grand jury in Pittsburgh on a theft charge, Acting United States Attorney Stephen R. Kaufman announced today. The one-count Indictment named Alexis Riley, 25, as the,,,

Former Supervisor at Fairfield Post Office Sentenced for Stealing Cash from Mail

Former Supervisor at Fairfield Post Office Sentenced for Stealing Cash from Mail
Article Type
Investigative Press Release
Publish Date

Former Supervisor at Fairfield Post Office Sentenced for Stealing Cash from Mail Leonard C Boyle, Acting United States Attorney for the District of Connecticut, announced that JESSICA GILES, 38, of West Haven, was sentenced today by U.S. District Judge Robert N. Chatigny to two years of probation,,,

International Election Mail Observations for the 2020 General and 2021 Georgia Senate Runoff Elections

2021
21-007-R21
Audit
U.S. Postal Service OIG
U.S. Postal Service

The Postal Service reported processing and delivering record numbers of ballots during the 2020-2021 election season — over 135 million ballots. Within that total were ballots of international origin, including 62,139 for the general election and 1,055 for the Georgia Senate runoffs. These figures...

Mail Delivery and Customer Service Operations – Castle Rock Main Post Office, Castle Rock, CO

2021
21-122-R21
Audit
U.S. Postal Service OIG
U.S. Postal Service

The Castle Rock Main Post Office (MPO) is in the Colorado/Wyoming District of the WestPac Area. This audit was designed to provide U.S. Postal Service management with timely information on potential scanning, mail delivery, and customer service operations risks at the Castle Rock MPO. The unit has...

Stamps, Money Orders, and Cash – Burbank, CA, Main Office and Downtown Station

2021
21-126-R21
Audit
U.S. Postal Service OIG
U.S. Postal Service

Both the Burbank, CA, Main Office and Downtown Station sites are in the California 3 District of the WestPac Area. OIG data analytics identified these two sites as having large retail floor stamp inventory count shortages from October 1, 2019 through January 31, 2021. Retail associates who work at...

Former Local Union Vice President Indicted for Operating Overtime Kickback Scheme in the Allentown Post Office

Former Local Union Vice President Indicted for Operating Overtime Kickback Scheme in the Allentown Post Office
Article Type
Investigative Press Release
Publish Date

Former Local Union Vice President Indicted for Operating Overtime Kickback Scheme in the Allentown Post Office PHILADELPHIA – Acting United States Attorney Jennifer Arbittier Williams announced that Joseph Whitbeck, 55, of Tamaqua, PA, was charged by Indictment with wire fraud and honest services,,,

Refunds of Permit Postage and Fees – Merrifield, VA, Post Office

2021
21-115-R21
Audit
U.S. Postal Service OIG
U.S. Postal Service

OIG data analytics identified Merrifield, VA, Post Office permit postage refunds totaling about $179,613 for fiscal year (FY) 2020. In addition, we identified some months with unusually high refunds. The objective of this audit was to determine whether postage affixed BRM refunds were properly...

Delayed Mail at the North Houston, TX, Processing and Distribution Center

2021
21-074-R21
Audit
U.S. Postal Service OIG
U.S. Postal Service

We analyzed delayed mail volumes from mail processing facilities nationwide and found that the North Houston, TX, Processing and Distribution Center (P&DC) reported the most delayed mail in the nation from January 1 to December 31, 2020. However, the North Houston P&DC also processed4 the most mail...

Revenue and Costs in the Retail Network

2021
RISC-WP-21-003
Inspection / Evaluation
U.S. Postal Service OIG
U.S. Postal Service

The OIG analyzed revenues and costs of nearly all USPS-managed post offices in the U.S. The research found that both revenue and costs at post offices aligned closely with population density — highest in more urban areas, lowest in rural locations. However, rural post offices were more likely to...

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