U.S. Postal Service OIG

OIG data analytics identified districts with high amounts of vehicle supplies expenses recorded to Account Identifier Code (AIC) 594, Vehicle Supplies Expense. Based on our data analysis for fiscal year (FY) 2020 through Quarters (Q) 1 through 3, FY 2021 (October 1, 2020, through June 30, 2021), we...

Seamless Acceptance automates the entry and verification of commercial mailings by leveraging electronic mailing documentation (eDoc). The eDoc contains detailed information on the mailing, and the Intelligent Mail barcode on pallets, trays, sacks, and mailpieces. Commercial mailings receive...

Our objective was to determine whether the Postal Service properly issued security clearances to contractor personnel at Surface Transfer Centers (STC).STCs are mail consolidation and re-distribution facilities that assist the Postal Service in maximizing the utilization of vehicles and their...

Our objective was to assess the U.S. Postal Service’s service performance for all mail classes over an 18-month period and determine the most common failure points in the mail flow process.Mail is divided into different categories called “classes,” each having different features, service levels, and...

The Postal Service’s Informed Visibility (IV) system enables plant management at postal processing facilities to advance operational efficiency in a variety of ways.To enhance operational efficiency at postal processing facilities further, the Postal Service could address IV system issues, leverage...

Our objective was to determine whether the Postal Service complied with applicable maximum total compensation provisions of the Postal Accountability and Enhancement Act of 2006 (PAEA) and related Postal Service policies and guidelines for calendar year (CY) 2020.