U.S. Postal Service OIG

As part of its 10-year strategic Delivering for America plan, the U.S. Postal Service is redesigning its processing network and plans to invest $40 billion to create a modernized network based around regional processing and distribution centers (RPDC). The Atlanta RPDC is a one million square foot...

The U.S. Postal Service’s Delivering for America 10-year plan includes initiatives to support small and medium businesses and grow parcel revenue. The Merchant Rate Card program supports this initiative, offering discounted rates to businesses (merchants) through agreements between the Postal...

The Postal Regulatory Commission (PRC) is an independent establishment of the executive branch that exercises regulatory oversight of the U.S. Postal Service. The PRC offers a range of benefits to its employees including, but not limited to, transit benefits, bonuses, time-off-awards, telework...

Customers can receive mail and packages from the U.S. Postal Service in a variety of locations, including through private mailboxes at Commercial Mail Receiving Agencies (CMRA). Over 1.6 million customers nationwide (through nearly 12,000 CMRAs) were registered for this service as of February 2025...

The U.S. Postal Service transitioned its primary air cargo contract from one carrier to another on September 30, 2024, to further align its transportation strategy with anticipated Delivering for America network changes. This new agreement, valued at approximately $10 billion for the contracting...

During the week of March 31, 2025, we performed a self-initiated audit at the Louisville Processing and Distribution Center (P&DC) and three delivery units serviced by the P&DC. The delivery units included the Iroquois Station, Middletown Branch, and Pleasure Ridge Park Branch in Louisville, KY. We...