The Social Security Administration’s Telephone Services
Our objective was to review access and wait times for people seeking assistance from, and problem resolution through, the Social Security Administration's (SSA) telephone services.
United States
Our objective was to review access and wait times for people seeking assistance from, and problem resolution through, the Social Security Administration's (SSA) telephone services.
Our objective was to report internal control weaknesses, noncompliance issues, and unallowable costs identified in the single audit to the Social Security Administration (SSA) for resolution action.
Our objective was to report internal control weaknesses, noncompliance issues, and unallowable costs identified in the single audit to the Social Security Administration (SSA) for resolution action.
Our objective was to determine whether the Social Security Administration (SSA) met all requirements of the Improper Payments Elimination and Recovery Improvement Act of 2012 (IPERIA) and applicable guidance in the Payment Integrity section of the Fiscal Year (FY) 2019 Agency Financial Report (AFR)...
Our objective was to determine whether the Social Security Administration (SSA) correctly processed alerts for beneficiaries who may have received duplicate Old-Age, Survivors and Disability Insurance (OASDI) payments.
Our objective was to report internal control weaknesses, noncompliance issues, and unallowable costs identified in the single audit to the Social Security Administration (SSA) for resolution action.
We issued this to report internal control weaknesses, noncompliance issues, and unallowable costs identified in the single audit to the Social Security Administration for resolution action.
To report internal control weaknesses, noncompliance issues, and unallowable costs identified in the single audit to the Social Security Administration (SSA) for resolution action.
Our objective was to report internal control weaknesses, noncompliance issues, and unallowable costs identified in the single audit to the Social Security Administration (SSA) for resolution action.
Our objective was to (1) determine whether the Social Security Administration (SSA) made payments to beneficiaries and representative payees who were deceased according to the Commonwealth of Pennsylvania and (2) identify non-beneficiaries in the Commonwealth's death files whose death information...