Georgia Department of Labor’s Unemployment Insurance Pandemic Response:Many Factors Contributed to Payment Delays
2022
21-15
Audit
Georgia State Auditor
State of Goergia
During the COVID-19 pandemic, claims for unemployment insurance (UI) benefits increased significantly, and many claimants experienced lengthy delays in receiving payments. The unprecedented volume of claims made delays inevitable, but the Georgia Department of Labor’s (GDOL) claims management and...