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Website
https://www.vaoig.gov/
Abbreviation
VA
Agencies
Department of Veterans Affairs
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline

The Hotline accepts tips or complaints that, on a select basis, result in reviews of: • VA-related criminal activity • Systemic patient safety issues • Gross mismanagement or waste of VA resources • Misconduct by senior VA officials The VA OIG investigates substantial allegations of whistleblower reprisal against employees of VA contractors, grantees, subgrantees, and personal services subcontractors. The VA OIG reports substantiated allegations of reprisal to the employer and VA for corrective action.

What Not to Report to the OIG Hotline

The Hotline does not accept complaints that are unrelated to programs and operations of the Department of Veterans Affairs nor that are addressed in another legal or administrative forum: TYPE OF COMPLAINT WHO SHOULD YOU CONTACT Claim for VA disability and pension benefits, and ratings, appeals, or home loan issues Veterans Benefits Administration (1-800-827-1000) Claim for VA education benefits Veterans Benefits Administration (1-888-442-4551) Patient health care dispute Patient Advocate at your local VA medical facility Tort claim or other legal issue/case/claim Local VA Regional Counsel office (202-461-4900) VA billing issues - Compliance and Business Integrity 1-866-842-4357 Litigation matters Private counsel; applicable court Employee grievances, unfair labor practices, union matters Local union representative, Federal Labor Relations Authority VA employee whistleblower retaliation issues U.S. Office of Special Counsel (1-800-872-9855) Other VA employee whistleblower issues and concerns about VA employee VA Office of Accountability and Whistleblower Protection performance and accountability (855-429-6669) or (202-461-4119) Whistleblower disclosures not related to the VA U.S. Office of Special Counsel (1-800-872-9855) Discrimination and EEO complaints for VA employees, former VA employees, VA Office of Resolution Management (1-888-566-3982) and applicants for VA positions Discrimination and complaints related to the Uniformed Services Employment U.S. Department of Labor's Veterans' Employment and Training Service and Reemployment Rights Act (USERRA) and the U.S. Office of Special Counsel Personnel actions/adverse action appeals/MSPB matters U.S. Merit Systems Protection Board Disagreement with law or other political dispute Your elected legislative official

Hotline Page
https://www.vaoig.gov/hotline/online-forms
Whistleblower Protection Page
https://www.vaoig.gov/hotline/whistleblower-protection-program

Inadequate Coordination of Care for a Patient at the West Palm Beach VA Healthcare System in Florida

2023
22-01594-86
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) conducted a healthcare inspection at the West Palm Beach VA Healthcare System in Florida to assess allegations related to a patient’s cancer care coordination.The OIG did not substantiate that the primary care provider failed to coordinate care or that the...

Comprehensive Healthcare Inspection of the VA Texas Valley Coastal Bend Health Care System in Harlingen

2023
22-00042-91
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

This Office of Inspector General Comprehensive Healthcare Inspection Program report describes the results of a focused evaluation of the outpatient care provided at the VA Texas Valley Coastal Bend Health Care System in Harlingen. This evaluation focused on key operational areas:• Leadership and...

Deficiencies in Emergent and Outpatient Care of a Patient with Alcohol Use Disorder at the Richard L Roudebush VA Medical Center in Indianapolis, IN

2023
21-03680-80
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

The OIG evaluated allegations that staff at the Richard L. Roudebush VA Medical Center (facility) provided inadequate alcohol withdrawal management in the Emergency Department for a patient who died approximately two days after discharge, inadequately responded to the patient’s urgent care needs...

Dripping Springs Woman Sentenced for Defrauding VA, SSA of more than $500K

Dripping Springs Woman Sentenced for Defrauding VA, SSA of more than $500K
Article Type
Investigative Press Release
Publish Date

Dripping Springs Woman Sentenced for Defrauding VA, SSA of more than $500K SAN ANTONIO – A Dripping Springs woman was sentenced in a federal court in San Antonio today to 46 months in prison and ordered to pay $501,709.54 in restitution for defrauding the Department of Veterans Affairs (VA) and the,,,

Deficiencies in the Implementation and Leadership Oversight of Ketamine at the Eastern Oklahoma VA Health Care System in Muskogee

2023
21-01836-66
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) assessed allegations and reviewed processes at the Eastern Oklahoma VA Health Care System in Muskogee (facility) related to the provision of ketamine for patients with treatment-resistant depression.The OIG did not substantiate an anesthesiologist self...

Comprehensive Healthcare Inspection of the Amarillo VA Health Care System in Texas

2023
22-00036-68
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

This Office of Inspector General Comprehensive Healthcare Inspection Program report describes the results of a focused evaluation of the inpatient and outpatient care provided at the Amarillo Health Care System in Texas. This evaluation focused on five key operational areas:• Leadership and...

Rhode Island Woman Sentenced to Federal Prison for Falsifying Military Service; False Use of Military Medals; Identity Theft; and Fraudulently Collecting More Than $250,000 In Veteran Benefits and Charitable Contributions

Rhode Island Woman Sentenced to Federal Prison for Falsifying Military Service; False Use of Military Medals; Identity Theft; and Fraudulently Collecting More Than $250,000 In Veteran Benefits and Charitable Contributions
Article Type
Investigative Press Release
Publish Date

Rhode Island Woman Sentenced to Federal Prison for Falsifying Military Service; False Use of Military Medals; Identity Theft; and Fraudulently Collecting More Than $250,000 In Veteran Benefits and Charitable Contributions PROVIDENCE – A Rhode Island woman who never served in the U.S. Military but,,,

Stronger Controls Help Ensure People Barred from Paid Federal Healthcare Jobs Do Not Work for VHA

2023
22-02721-77
Investigation
Department of Veterans Affairs OIG
Department of Veterans Affairs

Under federal law, the Veterans Health Administration (VHA) cannot employ individuals if they have been formally excluded from having a paid position in a federal healthcare program. Exclusions can result from an individual committing healthcare fraud, patient abuse, controlled substance violations...

VBA Did Not Ensure Complex Appeals Were Decided by Appropriate Staff

2023
22-01814-36
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

Veterans can appeal a VBA compensation benefits decision. Decision review operations centers (DROCs) are responsible for appeals processing. DROC staff must be designated and trained to decide complex appeals.This review assessed a March 2022 hotline allegation that a DROC was not designating or...

Independent Review of VA’s Special Disabilities Capacity Report for Fiscal Year 2021

2023
22-03217-59
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

VA must submit an annual report to Congress documenting its capacity to provide specialized treatment comparable to that available as of October 9, 1996, for veterans with spinal cord injuries and disorders, traumatic brain injury, blindness, prosthetics and sensory aids, or mental health issues...

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