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Website
Abbreviation
VA
Agencies
Department of Veterans Affairs
Federal Agency
Yes
Location
United States
What to Report to the OIG Hotline
The Hotline accepts tips or complaints that, on a select basis, result in reviews of: • VA-related criminal activity • Systemic patient safety issues • Gross mismanagement or waste of VA resources • Misconduct by senior VA officials The VA OIG investigates substantial allegations of whistleblower reprisal against employees of VA contractors, grantees, subgrantees, and personal services subcontractors. The VA OIG reports substantiated allegations of reprisal to the employer and VA for corrective action.
What Not to Report to the OIG Hotline
The Hotline does not accept complaints that are unrelated to programs and operations of the Department of Veterans Affairs nor that are addressed in another legal or administrative forum: TYPE OF COMPLAINT WHO SHOULD YOU CONTACT Claim for VA disability and pension benefits, and ratings, appeals, or home loan issues Veterans Benefits Administration (1-800-827-1000) Claim for VA education benefits Veterans Benefits Administration (1-888-442-4551) Patient health care dispute Patient Advocate at your local VA medical facility Tort claim or other legal issue/case/claim Local VA Regional Counsel office (202-461-4900) VA billing issues - Compliance and Business Integrity 1-866-842-4357 Litigation matters Private counsel; applicable court Employee grievances, unfair labor practices, union matters Local union representative, Federal Labor Relations Authority VA employee whistleblower retaliation issues U.S. Office of Special Counsel (1-800-872-9855) Other VA employee whistleblower issues and concerns about VA employee VA Office of Accountability and Whistleblower Protection performance and accountability (855-429-6669) or (202-461-4119) Whistleblower disclosures not related to the VA U.S. Office of Special Counsel (1-800-872-9855) Discrimination and EEO complaints for VA employees, former VA employees, VA Office of Resolution Management (1-888-566-3982) and applicants for VA positions Discrimination and complaints related to the Uniformed Services Employment U.S. Department of Labor's Veterans' Employment and Training Service and Reemployment Rights Act (USERRA) and the U.S. Office of Special Counsel Personnel actions/adverse action appeals/MSPB matters U.S. Merit Systems Protection Board Disagreement with law or other political dispute Your elected legislative official
Hotline Page
Whistleblower Protection Page
Stronger Controls Help Ensure People Barred from Paid Federal Healthcare Jobs Do Not Work for VHA
2023
22-02721-77
Investigation
Department of Veterans Affairs OIG
Department of Veterans Affairs
Under federal law, the Veterans Health Administration (VHA) cannot employ individuals if they have been formally excluded from having a paid position in a federal healthcare program. Exclusions can result from an individual committing healthcare fraud, patient abuse, controlled substance violations...
VBA Did Not Ensure Complex Appeals Were Decided by Appropriate Staff
2023
22-01814-36
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs
Veterans can appeal a VBA compensation benefits decision. Decision review operations centers (DROCs) are responsible for appeals processing. DROC staff must be designated and trained to decide complex appeals.This review assessed a March 2022 hotline allegation that a DROC was not designating or...
Independent Review of VA’s Special Disabilities Capacity Report for Fiscal Year 2021
2023
22-03217-59
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs
VA must submit an annual report to Congress documenting its capacity to provide specialized treatment comparable to that available as of October 9, 1996, for veterans with spinal cord injuries and disorders, traumatic brain injury, blindness, prosthetics and sensory aids, or mental health issues...
Opioid Safety at the VA Northern California Health Care System in Mather
2023
22-00901-78
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs
The VA Office of Inspector General (OIG) reviewed the Opioid Safety Initiative (OSI) oversight processes at the VA Northern California Health Care System (facility).In an effort to evaluate the effectiveness of OSI oversight processes at the Veterans Health Administration (VHA), the OIG reviewed...
Couple Sentenced For Conspiracy, Wire Fraud, And Major Fraud Against The United States
Article Type
Investigative Press Release
Publish Date
Care in the Community Healthcare Inspection of VA Southeast Network (VISN 7)
2023
21-01823-31
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs
The Office of Inspector General (OIG) Care in the Community healthcare inspection program examines clinical and administrative processes associated with providing quality outpatient healthcare to veterans. This report provides a focused evaluation of Veterans Integrated Service Network (VISN) 7 and...
Financial Efficiency Inspection of the Northern Arizona VA Health Care System
2023
22-01721-35
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs
The VA Office of Inspector General (OIG) assessed the oversight and stewardship of funds by the Northern Arizona VA Health Care System. The review team looked at four areas to determine if appropriate controls and oversight were in place for open obligations oversight, purchase card use, inventory...
Comprehensive Healthcare Inspection of the VA Maine Healthcare System in Augusta
2021
21-00257-252
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs
This Office of Inspector General (OIG) Comprehensive Healthcare Inspection Program report provides a focused evaluation of the quality of care delivered in the inpatient and outpatient settings of the VA Maine Healthcare System. The inspection covered key clinical and administrative processes that...
Improper Processing of Automated Pension Reductions Based on Social Security Cost of Living Adjustments
2022
20-03898-236
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs
Social Security payments may increase annually based on changes to the cost of living. When this happens, the Veterans Benefits Administration (VBA) reduces pensions for veterans and other beneficiaries because they are receiving more income from another source. The OIG received two allegations in...