
United States
The Hotline accepts tips or complaints that, on a select basis, result in reviews of: • VA-related criminal activity • Systemic patient safety issues • Gross mismanagement or waste of VA resources • Misconduct by senior VA officials The VA OIG investigates substantial allegations of whistleblower reprisal against employees of VA contractors, grantees, subgrantees, and personal services subcontractors. The VA OIG reports substantiated allegations of reprisal to the employer and VA for corrective action.
The Hotline does not accept complaints that are unrelated to programs and operations of the Department of Veterans Affairs nor that are addressed in another legal or administrative forum: TYPE OF COMPLAINT WHO SHOULD YOU CONTACT Claim for VA disability and pension benefits, and ratings, appeals, or home loan issues Veterans Benefits Administration (1-800-827-1000) Claim for VA education benefits Veterans Benefits Administration (1-888-442-4551) Patient health care dispute Patient Advocate at your local VA medical facility Tort claim or other legal issue/case/claim Local VA Regional Counsel office (202-461-4900) VA billing issues - Compliance and Business Integrity 1-866-842-4357 Litigation matters Private counsel; applicable court Employee grievances, unfair labor practices, union matters Local union representative, Federal Labor Relations Authority VA employee whistleblower retaliation issues U.S. Office of Special Counsel (1-800-872-9855) Other VA employee whistleblower issues and concerns about VA employee VA Office of Accountability and Whistleblower Protection performance and accountability (855-429-6669) or (202-461-4119) Whistleblower disclosures not related to the VA U.S. Office of Special Counsel (1-800-872-9855) Discrimination and EEO complaints for VA employees, former VA employees, VA Office of Resolution Management (1-888-566-3982) and applicants for VA positions Discrimination and complaints related to the Uniformed Services Employment U.S. Department of Labor's Veterans' Employment and Training Service and Reemployment Rights Act (USERRA) and the U.S. Office of Special Counsel Personnel actions/adverse action appeals/MSPB matters U.S. Merit Systems Protection Board Disagreement with law or other political dispute Your elected legislative official
Noncompliance with Contractor Employee Vetting Requirements Exposes VA to Risk
The OIG performed this audit to assess VA’s compliance with executive orders, federal regulations, and VA requirements for vetting contractor employees to serve on VA contracts. If contractor employees are not vetted before working for VA, they may endanger veterans and VA employees, as well as the...
Discontinued Consults Led to Patient Care Delays at the Oklahoma City VA Medical Center in Oklahoma
The VA Office of Inspector General (OIG) conducted a healthcare inspection to review an allegation that the Behavioral Health Service program manager denied 32 patients behavioral health community care services at the Oklahoma City VA Medical Center in Oklahoma (facility).During the review, the OIG...
Comprehensive Healthcare Inspection of the Robert J. Dole VA Medical Center in Wichita, Kansas
This Office of Inspector General (OIG) Comprehensive Healthcare Inspection Program report describes the results of a focused evaluation of the care provided at the Robert J. Dole VA Medical Center and multiple outpatient clinics in Kansas. This evaluation focused on five key operational areas:•...
U.S. Attorney Highlights Recent Prosecutions Of True Threats And Hate Crimes Cases, Will Continue To Pursue These Cases In Federal Court
New Orleans Man Pleads Guilty to Cares Act Fraud
District Employee Receives The Attorney General's Award For Distinguished Service
Veterans Are Receiving Concurrent Monthly Housing Allowance Payments while Participating in Certain VA Educational Programs
During a review related to VA’s Veteran Employment Through Technology Education Courses (VET TEC) pilot program, the OIG discovered VA is paying concurrent monthly housing allowance benefits to veterans who are simultaneously enrolled in Post 9/11 GI Bill and VET TEC educational programs. There is...