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Abbreviation
VA
Agencies
Department of Veterans Affairs
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline

The Hotline accepts tips or complaints that, on a select basis, result in reviews of: • VA-related criminal activity • Systemic patient safety issues • Gross mismanagement or waste of VA resources • Misconduct by senior VA officials The VA OIG investigates substantial allegations of whistleblower reprisal against employees of VA contractors, grantees, subgrantees, and personal services subcontractors. The VA OIG reports substantiated allegations of reprisal to the employer and VA for corrective action.

What Not to Report to the OIG Hotline

The Hotline does not accept complaints that are unrelated to programs and operations of the Department of Veterans Affairs nor that are addressed in another legal or administrative forum: TYPE OF COMPLAINT WHO SHOULD YOU CONTACT Claim for VA disability and pension benefits, and ratings, appeals, or home loan issues Veterans Benefits Administration (1-800-827-1000) Claim for VA education benefits Veterans Benefits Administration (1-888-442-4551) Patient health care dispute Patient Advocate at your local VA medical facility Tort claim or other legal issue/case/claim Local VA Regional Counsel office (202-461-4900) VA billing issues - Compliance and Business Integrity 1-866-842-4357 Litigation matters Private counsel; applicable court Employee grievances, unfair labor practices, union matters Local union representative, Federal Labor Relations Authority VA employee whistleblower retaliation issues U.S. Office of Special Counsel (1-800-872-9855) Other VA employee whistleblower issues and concerns about VA employee VA Office of Accountability and Whistleblower Protection performance and accountability (855-429-6669) or (202-461-4119) Whistleblower disclosures not related to the VA U.S. Office of Special Counsel (1-800-872-9855) Discrimination and EEO complaints for VA employees, former VA employees, VA Office of Resolution Management (1-888-566-3982) and applicants for VA positions Discrimination and complaints related to the Uniformed Services Employment U.S. Department of Labor's Veterans' Employment and Training Service and Reemployment Rights Act (USERRA) and the U.S. Office of Special Counsel Personnel actions/adverse action appeals/MSPB matters U.S. Merit Systems Protection Board Disagreement with law or other political dispute Your elected legislative official

Comprehensive Healthcare Inspection Program Review of the San Francisco VA Health Care System, California

2019
18-01153-43
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) conducted a focused evaluation of the quality of care delivered at the San Francisco VA Health Care System. The review covered key clinical and administrative processes associated with promoting quality care—Leadership and Organizational Risks; Quality...

Alleged Delay in Care and Care Coordination at Cheyenne VA Medical Center, Wyoming, and Iowa City VA Health Care System, Iowa

2019
18-00693-41
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) conducted a healthcare inspection addressing confidential allegations of a patient’s delays in renal cancer care and lack of care coordination at the Cheyenne VA Medical Center (Cheyenne), Wyoming, and the Iowa City VA Health Care System (Iowa City), Iowa...

Comprehensive Healthcare Inspection Program Review of the Durham VA Medical Center, North Carolina

2019
18-01146-35
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) conducted a focused evaluation of the quality of care delivered in the inpatient and outpatient settings of the Durham VA Medical Center. The review covered key clinical and administrative processes associated with promoting quality care—Leadership and...

Comprehensive Healthcare Inspection Program Review of the Robley Rex VA Medical Center, Louisville, Kentucky

2019
18-01163-36
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) conducted a focused evaluation of the quality of care delivered at the Robley Rex VA Medical Center. The review covered key clinical and administrative processes associated with promoting quality care—Leadership and Organizational Risks; Quality, Safety, and...

Comprehensive Healthcare Inspection Program Review of the West Palm Beach VA Medical Center, Florida

2019
18-01159-38
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) conducted a focused evaluation of the quality of care delivered in the inpatient and outpatient settings of the West Palm Beach VA Medical Center. The review covered key clinical and administrative processes associated with promoting quality care—Leadership...

Comprehensive Healthcare Inspection Program Review of the Iowa City VA Health Care System, Iowa

2019
18-01157-31
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) conducted a focused evaluation of the quality of care delivered in the inpatient and outpatient settings of the Iowa City VA Health Care System. The review covered key clinical and administrative processes associated with promoting quality care—Leadership and...

Delays in the Processing of Survivors' and Dependents' Educational Assistance Program Benefits Led to Duplicate Payments

2019
18-01278-13
Audit
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) conducted this audit to determine whether the Veterans Benefits Administration (VBA) adjusted compensation benefits in the Survivors’ and Dependents’ Educational Assistance (DEA) Program in a timely manner and accurately processed benefits payments. The DEA...

Comprehensive Healthcare Inspection Program Review of the Salem VA Medical Center, Virginia

2019
18-01161-28
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) conducted a focused evaluation of the quality of care delivered in the inpatient and outpatient settings of the Salem VA Medical Center. The review covered key clinical and administrative processes associated with promoting quality care—Leadership and...

Comprehensive Healthcare Inspection Program Review of the VA Pittsburgh Healthcare System, Pennsylvania

2019
18-01154-27
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) conducted a focused evaluation of the quality of care delivered in the inpatient and outpatient settings of the VA Pittsburgh Healthcare System. The review covered key clinical and administrative processes associated with promoting quality care—Leadership and...

Inadequate Governance of the VA Police Program at Medical Facilities

2019
17-01007-01
Audit
Department of Veterans Affairs OIG
Department of Veterans Affairs

The Office of Inspector General (OIG) audited the VA security and law enforcement program (police program) to determine whether there was an effective governance structure for reasonably assuring that the program’s objectives were being met. These objectives include the approximately 4,000 police...

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